Summary:

Recreation Facilities provide all citizens the opportunity to participate in recreation activities in a welcoming, clean, safe, and inclusive space.

Role:

Reporting to a Recreation Supervisor, the Facility Coordinator assists with coordinating activities at community and seniors’ centres across the city, and Storybook Gardens. This casual position works as part of a team in a public facing fast paced environment opening and closing the facility, completing facility maintenance, and providing excellent customer service to City of London patrons and volunteers.

Job Responsibilities

• Coordinate all activities within the facility and ensure the safety and security of employees and participants within set standard operating procedures. 
• Assist with training and supporting new and returning employees.
• Assist with the set-up and take down of programs and rentals including moving equipment. 
• Act as a liaison between front line employees and supervisor to promote teamwork and clear lines of communication and to ensure health and safety requirements are met and reported in a timely manner.
• Open and close the facility as required. 
• Ensure the cleaning, disinfection, and documentation of the facility per City of London Cleaning Protocols and assisting as required.
• Demonstrate excellent customer service skills and a positive and professional attitude when communicating with the public and co-workers.
• Assist with the completion of facility checklists to ensure high quality standards and compliance of policies and procedures.
• Ensure all staff complete documentation on a regular basis for attendance, accident reports etc.
• Accurately maintain and report on daily balancing.
• Assist with the development and delivery of front-line employee training.
• Complete all required paperwork and reports as outlined by Supervisor.
• Attend regular staff meetings as required by supervisor.
• Ensure logistics and scheduling of activities is complete and on time.
• Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with community partners, employees and individuals and support programs and initiatives that reflect this commitment. 
• Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
• Perform other tasks as assigned.

Qualifications:

• Vulnerable Sector Police Check (VSPC) (prior to the start of employment)
• Current Standard First Aid Certificate (prior to the start of employment)
• Two years’ experience in a recreation environment

Skills and Abilities:

• Ability to demonstrate interpersonal and customer service skills. 
• Knowledge of Microsoft Office software including publisher, excel and word, and Xplor Recreation registration software (preferred). 
• Ability to work independently and as a member of a team. 
• Excellent oral and written communication skills. 
• High level of comfort in fast paced public facing environments. 
• Knowledge of janitorial functions. 
• Ability to move furniture including tables and chairs.

Other Information:

• CSA approved green patch footwear is required.
• Starting Wage: $18.25