Current site: Knighthunter.com

Summary of Duties:

Reporting to the Coordinator, Communications, Research & Membership, performs various duties associated with the provision of tourist information to customers of Tourism Information Centres or via the mail, telephone or Internet, as well as providing administrative and event servicing supports within Tourism London.

Work Performed:

• Responsible for Tourism Counsellor duties at Tourism London Information Centres in servicing inquiries from visitors or via the telephone, Internet or by mail along with the stocking of display racks, setting up of presentation materials and displays and related activities, such as the sale of souvenirs, maps, etc.
• Assists in the development of brochures produced by Tourism London.
• Enters names of visitors seeking information on London into a database and processes individual tourism packages, along with data collection and related tasks.
• Acts as a host on tours, including relaying of standard tour commentary, as required.
• Provides servicing support to tournaments, meets, conferences and conventions, travel trade shows and other initiatives undertaken by Tourism London.
• Performs office duties, such as addressing labels and envelopes, preparing mail-out material, keeping shelves supplied with brochures and other materials, as well as other manual and computer-based assignments.
• Performs evening and weekend job related duties, as required.
• Performs related duties as assigned.

Qualifications:

Six months from Tourism and Travel Diploma.

Experience:

Three months’ related experience.

Specialized Training & Licenses:

Skills and abilities in the following areas are necessary:

• Demonstrated proficiency in word processing, spreadsheets and various software.
• Typing speed required is 50 w.p.m.
• Valid Driver’s License – Class G

Compensation & Other Information:

$37,016 - $52,819 (Level 4)

This posting is for 2 temporary part-time up to 1 year position.

Current hours of Work: Weekly schedule will vary and rotate between 8:30 AM - 4:30 PM and 10:00 AM - 6:00 PM.

Shift work and weekends are required for this role.

Work Arrangement: In-office at Tourism London locations (696 Wellington Rd. or 391 Wellington St.). As well as on-site at various events throughout the summer. Subject to change in accordance with business requirements.

These hours of work are subject to change in accordance with the Collective Agreement and include evening hours, Saturdays and Sundays.

Police Record Check:

The successful candidate will be required to complete a Criminal Record Check.