Summary of Duties

Reports to the Manager III, Risk Management.  Provides a full range of administrative services and paralegal support to the insurance and risk administration functions of the Corporation.

This includes but is not limited to, Insurance, litigation, by-laws, real property and administrative law activities of the Corporation to the extent permitted by applicable Law Society Rules and Regulations.  Maintains confidentiality required at law and by the Law Society of Ontario.

Work Performed

• Provides administrative support to ensure efficient operation of office. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, copying, binding, preparing vouchers, scanning etc.


• Liaises with adjusters, brokers, and insurers on routine matters.


• Liaises with public and third-party insurers relative to insurance matters.


• Maintains confidentiality pertaining to correspondence, especially personnel and labour relations matters such as wage loss replacement and insurance claims investigations.   


• Receives Statements of Claims and arranges a seamless transition of Claims to the Litigation department.


• Assists in the maintenance of a claims information and risk administration management system. Performs data entry functions relative to insurance and risk administration.


• Maintains and follows-up on insurance requirements to be imposed upon a contractor/lessee to ensure that such requirements are in place and current at the appropriate time.


• Identification and execution of appropriate procedure to follow and documentation to prepare (may involve research).


• Research and assist with the preparation of detail required for reports.


• Authorizes applications for permits (wide load/Moving/ Special Events) after a check is made to ensure proper insurance coverage is in place.


• Records the collection of monies owed to the Corporation as a result of damage caused by third parties to City property.


• Keep apprised of changes in legislation which affect areas of law affecting the Risk Management Division, as well as corporate procedures and policies.


• Develop and modify procedures to assist service area in performance of duties and to increase efficiency.


• Assist in design and maintenance of Risk Management web pages.


• Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with stakeholders, employees and individuals and support programs and initiatives that reflect this commitment.


• Demonstrate commitment and adherence to Health and Safety legislation and programs; and actively promote a culture of safety within Service Area. 


• Performs related duties as assigned.


 

Qualifications/Experience

• 2 Year College Diploma in Paralegal or Law Clerk program.


• Experience in a municipal government environment an asset.


• Minimum One (1) year related experience.


• P1 Licence with Law Society of Ontario (LSO) an asset.


 

Specialized Training & Licenses

Skills and abilities in the following areas are necessary:

• Technically proficient and an excellent communicator, extensive experience preparing and drafting standard correspondence and reports as well as editing and formatting complex reports, correspondence, charts, tables and statements for senior management.


• Demonstrated ability to provide customer service in a high-volume environment; strong organization skills including planning, prioritizing, time management and the ability to multitask.


• Demonstrated ability to integrate information from a variety of sources into effective briefing materials, reports and summaries.


• High level of trust, autonomy and integrity, contributing to a positive work culture; ability to handle sensitive and confidential information with tact and discretion.


• Ability to provide high level of attention to detail.


• Proven ability and initiative to work with minimal supervision and with the utmost discretion.


• Proficient in word processing (60 wpm), spreadsheet, internet and database applications.


• Excellent ability to use relevant software applications such as Microsoft Office; JD Edwards, KRONOS, and Excel.


 

Compensation and Other Information

$57,327 to $74,526

This position is currently under review.

Our hiring process is in accordance with the City of London’s Mandatory Proof of COVID-19 Vaccination Administrative Policy

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please let us know if you require any accommodations.