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Supervisor - Port Glasgow Trailer Park
Interested applicants are invited to submit a cover letter and resume addressing thier qualifications and work experiences, marked confidential, no later than 12:00pm, Thursday March 19, 2026 to jobs@westelgin.net
RESPONSIBILITIES
Scope of Position
The Park Supervisor is responsible for the full-time, year-round operation, maintenance, administration, and asset management of the Port Glasgow Trailer Park. This position ensures safe, efficient, and customer-focused service delivery while maintaining park facilities, infrastructure, and grounds in accordance with municipal policies, applicable legislation, and asset management best practices. The Supervisor serves as the primary on-site contact for campers, visitors, and contractors and oversees seasonal staff during peak operations.
Key Responsibilities
1. Operations & Administration
• Oversee daily operations of the municipal trailer park.
• Administer bookings, seasonal site assignments, permits, fees, and contracts.
• Maintain accurate records including financial transactions, incident reports, maintenance logs, and operational documentation.
• Prepare operational reports and assist with annual budgeting, capital forecasting, and policy development.
• Monitor revenues and expenditures to support financial sustainability of park operations
• Enforce Park rules and applicable municipal by-laws.
2. Maintenance & Facility Oversight
• Coordinate and perform general maintenance of park grounds, buildings, utilities, and infrastructure (electrical pedestals, water systems, waste disposal areas, lighting, drainage systems).
• Conduct regular inspections to ensure compliance with health, safety, environmental, and risk management standards.
• Maintain Park cleanliness including litter removal, catch basin cleaning, yard maintenance, and beach upkeep.
• Perform and document routine inspections of equipment and infrastructure.
• Order seasonal materials and supplies as required.
• Liaise with Public Works staff and external contractors for major repairs (subject to Manager approval).
• Maintain recreational amenities including washrooms, pavilion, halls, beach area, and common spaces.
• Ensure daily washroom inspections and cleaning during peak season. All major repairs and capital works shall be reviewed and approved by the Manager.
3. Asset Management & Capital Planning
• Maintain an up-to-date inventory of park assets including buildings, utilities, equipment, and recreational infrastructure.
• Conduct condition assessments and document lifecycle status of park assets.
• Identify maintenance trends and infrastructure risks and provide recommendations for capital repair or replacement.
• Assist in developing long-term capital plans aligned with the municipality’s Asset Management Plan.
• Support grant applications and funding initiatives by providing technical and operational input.
• Ensure preventative maintenance programs are implemented and documented to extend asset life.
4. Seasonal Operations
Spring Opening:
• Clean grounds of winter debris (excluding individual camper lots).
• Activate utilities and inspect for leaks or deficiencies. • Inspect lighting, drainage, and infrastructure.
• Open, clean, and inspect washrooms and facilities.
• Prepare recreational features and common areas for use.
Fall Closing:
• Winterize water lines and facilities (excluding camper-owned systems).
• Clean and store equipment and furnishings.
• Winterize washrooms, food booth, laundry facilities, and water heaters.
• Secure Park infrastructure for winter conditions.
5. Off-Season Responsibilities (November 1 – April 30)
• Perform preventative maintenance and repairs to park facilities and equipment.
• Complete asset condition reviews and update asset management documentation.
• Assist with capital project planning and tender preparation.
• Review operational procedures and recommend service improvements.
• Attend training, certification updates, and professional development.
• Provide operational support to other municipal departments as assigned.
6. Customer Service & Community Relations
• Serve as primary point of contact for seasonal and transient campers.
• Address inquiries, complaints, and conflicts professionally and in accordance with municipal policy.
• Promote a safe, inclusive, and respectful park environment.
• Assist with facility rentals and camper site concerns as required.
7. Staff Supervision
• Supervise, schedule, train, and evaluate seasonal staff.
• Ensure compliance with the Occupational Health & Safety Act (OHSA).
• Promote safe work practices and legislative compliance.
Other:
• Ability to work flexible hours including evenings, weekends, and on-call shifts during peak season
• On-call 24/7 during peak season (May 1 – October 31); off-season availability as required
• Assist with coordinating information with other departments as needed.
• Assist other departments as needed including coverage for absence.
• Other duties as assigned.
Key Relationships
External
• General Public/Consultants/Contractors - Excellent communication including written, oral, and interpersonal.
Internal
• Manager of Infrastructure and Development – Report to daily.
• Co-workers – Communicating with and assisting co-workers with different duties.
• Public Works Department – provide administrative and clerical support.
Public Relations
• Represent the Municipality by dealing with the public at the counter, on the phone, and via email.
Autonomy
• Work mostly independently, work with others as required.
• Demonstrated honesty, integrity, and political acuity.
• Advanced organizational and analytical skills.
QUALIFICATIONS
Formal Education and Training
• Secondary school diploma required.
• Postsecondary education in Parks & Recreation, Municipal Operations, Asset Management, Property Management, or a related field preferred.
• 2–5 years’ experience in park, campground, property, facility, or municipal operations.
• Experience in customer service, conflict resolution, and infrastructure maintenance.
Knowledge & Skills
• Working knowledge of campground/trailer park operations and municipal infrastructure systems.
• Understanding of asset management principles and lifecycle planning.
• Strong administrative, organizational, and record-keeping skills.
• Proficiency in Microsoft Office and booking/financial systems.
Certifications (Assets)
• Valid Class G Driver’s Licence.
• First Aid & CPR.
• WHMIS, chainsaw safety, propane handling, or related maintenance certifications.
Additional Requirements
• Vulnerable sector or criminal record check may be required.
• The Municipality is an equal opportunity employer committed to inclusive and accessible recruitment practices.
Work Experience
• A minimum of two (2) years of administrative experience involving contact with the public, preferably in a public service environment.
EFFORT & WORKING CONDITIONS
Physical Effort and Environment
• Combination of office and outdoor work in varying weather conditions.
• Physical activity including lifting, walking, and operating maintenance equipment.
• Occasional exposure to hazardous materials Mental Effort and Environment.
• Daily interaction and support for the public
• Occasional exposure to unpleasant or irate people
• Council/Committee agenda deadlines • Various policies legislated and administrative deadlines.
• High degree of organizational abilitie
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