Salford Group is committed to providing world class quality in all facets of our business and have an exciting opportunity to join our Customer Experience Team as a Customer Service Representative at our Salford, ON location:

Performance Expectations

· Provide comprehensive customer service support to customers and dealers for all Salford products

· Advise customers and dealers on equipment and parts to order based on customer needs

· Review and enter customer orders for spare parts and whole goods

· Maintain documentation for customer orders and inquiries

· Communicate with customers via phone and email

· Work with various departments on customer related issues

Credentials

· High School Diploma or 2-3 years of equivalent experience in a similar role

· Sense of urgency with a strong customer focus

· Excellent written and oral communication skills

· Strong organizational skills and attention to detail

· Proficient with various computer applications such as Microsoft Outlook, Word, Excel, Power Point, and Teams

What Salford Group Has to Offer

· Opportunities for career advancement

· Competitive wages and benefits

· Flexible work environment

· Community based outreach supporting both local and global initiatives and charities

· Social committees and sports teams

· Discounts for local vendors and events, including auto supplier discounts

About Us

Salford Group is a global leader in the manufacturing of tillage and precision application equipment, with facilities across North America in Iowa, Georgia, Ontario, and Manitoba. The company dedicates its ongoing innovation efforts to precision, durability and versatility in the field, while improving the economics of farming for producers worldwide.

Linamar is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Linamar will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.

Job Type: Full-time

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flextime
• Life insurance
• Paid time off
• Profit sharing
• RRSP match
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Overtime pay