Technical Support - London 37065

by Randstad

Location: London, Ontario
Date Posted: Sep 22, 2020

Job Description

London, ON
Do you have previous call center experience and have a technical background? If so, we have the perfect opportunity for you!

We are currently recruiting for a Tech Support Representative for a 2 year contract with a top 5 bank in London.

Pay rate: $17.50

Hours: 7:00am -9:00pm Monday to Friday and 7:00am to 7:00pm Saturday and Sunday

As a Tech Support Representative, your responsibilities will include, but are not limited to:
- Single point of contact for technical support and general inquiries (password changes, e-Messaging, hardware, software)
- Respond to a variety of inbound calls/ emails
- Ensure accurate and detailed problem documentation/ ticketing
- Provide timely escalation and follow-up with support groups and customers
- Identify and escalate wide-impact or potential wide-impact outages

- Work of a leading bank in Canada
- Foot in the door opportunity to gain banking experience/ tech experience
- Long term contract
- Receive in depth training

- 1 year call center experience
- 1 year customer service
- Technical background

* Clear credit and criminal check required *

Interested in this Tech Support Representative position in London? Apply online today!

Qualified candidates will be contacted.


Phone Number:
Fax Number:

Application Contact Information

Company Name:   Randstad
Application URL: Click here to apply online