Maintenance Repair

by London & Middlesex Community Housing

Reference #: 2020-23
Position Type: Full-time
Location: London, ON
Date Posted: Jul 28, 2020
Experience: 2 Years
Education: High School Diploma

Job Description

Job Posting: Maintenance Repair
Wage range: $25.28 - $28.72                     Closing date: august 6, 2020
Competition:2020-23                                 Classification band 6
Location: Various Sites                              Hours of work: 8:30 AM – 4:30 PM                                                 
Posting date: July 22, 2020                       Monday- Friday

This is a full-time permanent bargaining unit position

Who We Are: London & Middlesex Community Housing (LMCH) provides 3,282 housing units across 32 properties to more than 5,000 people. Those who call LMCH home are a diverse cross-section of individuals including families, seniors, adults, and new Canadians, all of whom are living with limited income.  At LMCH, we believe that housing is the foundation of a better tomorrow. 

Mission: LMCH provides and maintains homes in a safe and supportive
environment to meet the needs of the people we serve in our communities.

Vision: LMCH envisions healthy homes and communities in London and Middlesex.  Leading by example, LMCH will help make a difference and positively impact lives using housing as the foundation.

LMCH Values:
Collaboration   Commitment
Accountable     Accessible
Respect Responsive
Equity Excellence

Reporting to the Property Services Manager, the Maintenance/Repair Person completes repairs and preventative maintenance at designated sites while maintaining a safe working and housing environment.

Typical duties will include but not be limited to:  repairs and/or installation of doors and windows, removal and replacement of floor tiles, laminate and hardwood flooring and countertops, minor electrical repairs; plumbing tasks, including unclogging drains, repairing or replacing faucets, sinks, toilets, and laundry tubs, drywall repair or replacement, ceramic tile repairs and grouting.  When requested or as needed, provide assistance to contractors and emergency personnel; report social concerns and incidents to appropriate staff.  Test, check and inspect mechanical and life safety systems.  Perform other duties as required.

The incumbent will work towards the achievement of LMCH’s Vision and Mission statements. Comply with all company policies including safety policies, and WSIB regulations.  Actively participate in communication, teamwork, staff development, and committee work as required.

Maintain and promote the confidentiality of tenant information and other data.
  • May be assigned to any LMCH  site for Maintenance, Repair, or Restoration duties as required by LMCH workload.
  • Interact with tenants and the public as necessary in performing duties and providing customer service.
  • Maintain safety systems and buildings.
  • Complete preventive and regular maintenance and repairs in building and units; both occupied and vacant, including much of the electrical, plumbing, carpentry, drywall and painting. Perform furnace troubleshooting as needed.
  • Assess, prioritize and implement a routine to ensure a timely completion of tasks.
  • Maintain and organize work conditions including maintenance shop where applicable.
  • Operate in a challenging environment with potentially dangerous tenants and work conditions.
  • Respond to emergency situations such as fire, ambulance, police.  Call 911.
  • While on site, respond during fire alarms or other events as outlined under the Fire Safety Plan. 
  • Report social concerns and incidents to appropriate staff and sometimes to agencies.
  • Change locks, recording information on keys.
  • Complete move-out inspections to assess and report damages for tenant charges.
  • Remove debris, e.g. old furniture, which is not contracted out.
  • Check, test and inspect Life Safety Systems for compliance to the Fire Code.
  • Complete necessary logs.
  • Assist and supply direction to contractors. Sometimes supply them with materials.
  • Decide on the most economical use of materials and contractors for repair work.
  • Monitor contractors’ quality of work and advise if unacceptable.
  • Report social concerns and incidents to appropriate staff and sometimes to agencies.
  • Perform other related activities, as necessary or as assigned.
  • Grade 12 plus 2 years of experience in trades and repairs required or an equivalent combination of education and experience.  Certification in trades and additional training, first aid, WHMIS preferred.
  • Ability to work with a variety of personalities with tact, solid customer service skills, teamwork and interpersonal skills with an above average level of Emotional Intelligence.
  • Proven work experience and ability to provide a broad range of maintenance repairs including; drywall, plumbing, painting, electrical, mechanical and general maintenance. Proficiency in use of tools and equipment required to perform the functions of the position.
  • Self-Motivated, Strong work ethic and positive team attitude. Able to build and maintain lasting relationships with other departments, key business partners and government agencies.
  • Organization skills to effectively balance job requirements.
  • Analytical and problem resolution skills.
  • Strong Communication and interpersonal skills, including awareness of social issues; the ability to deal tactfully and resourcefully with tenants and deal with situations and conditions related to daily maintenance in apartment buildings or family townhouse complexes; the ability to complete logs and reports.
  • Basic Mathematical Skills required in taking measurements and reporting.
  • Effective attention to detail and a high degree of accuracy.
  • Computer literacy with ability to use smart phone and tablet, including effective working skills with Outlook.  Experience with Yardi or other property management software an asset.
  • Knowledge of Fire Safety systems and building mechanical systems.
  • Knowledge of occupational health and safety act and WHMIS regulations. Life Safety Certification, First Aid.
  • Must possess a valid driver’s license and have access to a vehicle. Travel will be required within the City of London and/or County of Middlesex.
  • Training in non-violent crisis intervention, de-escalation, or similar considered an asset.
  • Bilingual/Multilingualism considered an asset.
The incumbent contributes and supports the overall culture and working environment of the agency by:
  • Working knowledge of cultural, social and demographic patterns relating to vulnerable priority populations.
  • Knowledge of and commitment to harm reduction and low barrier service.
  • Committed to work in an interdisciplinary, diverse setting.
  • Understanding of and sensitivity towards the belief systems of other groups, the complexity of those facing poverty and in need especially as they affect their mental health and behaviour.
  • Commitment to non-violent crisis intervention, de-escalation, and supporting tenants.
  • Strong work ethic and positive team attitude.
  • Demonstrating knowledge and valuing of client’s life situation.
  • Working with diverse communities with sensitivity, creativity, innovation, language and cultural understanding in a non-judgmental manner.

This position requires the successful candidate submit a current Police Records Check from their local police service. A current LMCH employee who is the successful candidate for this position must also provide this document unless it is already on file and not more than one year old.

Hourly rate range $25.28 - $28.72 (Band 6); we also offer comprehensive health benefits and a defined benefit pension plan. Normal working hours are 8:30 A.M. to 4:30 P.M. Monday to Friday.


Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role. 
Only qualified candidates will be contacted for next steps.
If you move forward, the process may include an interview, written/practical test, and reference check.

Here's your chance to bring your knowledge and expertise to our team and contribute to providing better homes and better neighbourhoods.  When submitting your cover letter and resume, be sure to tell us about your skills and qualifications that are a match to those specified in the job posting. 

A cover letter and resume must be received by 4:30pm, August 6, 2020.
Late applications will not be considered

Please send your cover letter and resume to the attention of:

Kim Graham
Manager, People & Culture
London & Middlesex Community Housing
1299 Oxford Street East, Unit 5C5 London, ON, N5Y 4W5

London & Middlesex Community Housing (LMCH) is committed to equity in employment. Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.

We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Please advise if you require an accommodation during the selection process.

Thank you for your interest in London & Middlesex Community Housing!

Application Contact Information

Company Name:   London & Middlesex Community Housing
Contact Name:   Kim Graham - Manager, People & Culture
Telephone:   5194342765
Email Address:
Company Website:

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Job Location

London, ON

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