The store manager is fully accountable for the overall direction, planning and execution of all store requirements.

The store manager will provide leadership and direction to the stores team in the areas of customer engagement, sales, product knowledge, health and safety, loss prevention and ensures it operates as efficiently and profitably as possible.

Job description

Create an in-store experience that inspires repeat customers

Determine staffing requirements based on store needs

Improve staffing utilization and manage payroll costs

Reduce and maintain inventory on all products inbound and outbound

Working with your assistant manager and sales team to achieve sales plans and targets

Inventory purchasing per inventory strategy

Create opportunities to increase exposure in the community by organizing and participating in community events

Resolve customer issues in a prompt and friendly, professional manner
Periodic training to stay on top of industry demand

Manage or delegate social media activities for the business

Manage employee schedules and daily staffing levels

Recruit, train, and retain exceptional associates

Ensuring store conditions are consistently upheld to establish standards

Assisting with stock management, merchandising and pricing to maximize sales

Providing and assisting to any and all day to day operations

Greeting and assisting customers in a way that models exemplary conduct to other staff members

Qualifications

Demonstrate exceptional leader ship and time management skills

Possess a superior customer service and communication skills

Can adapt to flexible environment, schedules and job challenges

Knowledge of hardware, housewares, and building and renovation products and or projects

Experience with computer based inventory management

Applicant must have two years in sales and customer service from similar retail environment

Applicant must hold a valid drivers license

Minimum 2 years in management, sales and customer service from a similar retail environment

Ability to work a flexible schedule including evenings and weekends

Minimum secondary school graduate certificate

Physical Demands

Job requires moderate physical effort and use of motor skills requiring manual dexterity

Performing duties for this job will require frequent lifting, sorting, carrying and placing merchandise and supplies up to 20kg without assistance and over 20 kg with team assistance

Work requires climbing up and down ladders

Job will require regular standing, walking, crouching and stooping

Operation of a forklift (training supplied)

Benefits

Monetary incentives for goals reached

Paid health and dental benefits available after three months

Paid training and. free uniform

Cell phone allowance

Management discount s on merchandise

This is a fantastic opportunity for a strong energetic individual who is looking for a long-term permanent position.
Please send your resume to HRWharnHH@Gmail.com to be considered.

Thank you for your interest in becoming part of our Southwest London Home Hardware team. Home Hardware is able to provide accommodation to people with disabilities upon request throughout our recruitment process.