Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

The Career Development Specialist is responsible for engaging, supporting, guiding and following up with job seeking clients in the Career Centre. As a first and primary point of contact for job seekers, the Career Development Specialist will warmly welcome clients using a strengths-based approach to service, deliver appropriate and timely employment interventions and case manage the client through all service delivery aspects.

If you have a passion for helping people, making a difference in your community, and the environment, come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

This position requires the successful candidate to have a valid driver's license and a reliable insured vehicle. The successful candidate would have to provide proof that they have a valid driver's license and proof of car insurance upon being hired.

About Us

Goodwill, Ontario Great Lakes is a leading non-profit organization committed to strengthening people and lives through the power of work. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Mission
To strengthen people and communities through the power of work.

Vision
Everyone working and thriving in inclusive, sustainable communities.

Values
Mission-Driven Impact: Focusing on results that strengthen people and communities.

Inclusion: Embracing diversity and creating spaces where everyone belongs

Dignity: Treating every person with respect and humanity.

Compassion: Leading with empathy, care and understanding.

Resilience: Embracing change as an opportunity to evolve, adapt, innovate and thrive.

Accountability: Taking ownership of our actions and commitments.

Why You Will Love Goodwill:

Competitive Compensation Package includes:

• Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
• Registered Pension Plan opportunity for various roles.
• Employee discount at retail locations.

Exciting career training and coaching:

• Equitable access to skills training & coaching, scholarships, and educational credentials.

Supportive Life and Work Opportunities:

• Personal and professional development support with Life Coach & Employee Assistance Program.
• Building a workforce which reflects the diversity of the communities in which we live.

We have an amazing team and workplace:

• Employer of choice across Southwestern Ontario who meets the Federal Government's 50/30 challenge for diversity in leadership.
• Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
• Mission-driven organization committed to the Power of Work.
• Environmentally committed to meeting our goal of zero waste on planet earth.
• Respectful, fun, and supportive team and leadership.
• Accredited through CARF International.

What You Will Do:

• Pre-screen potential clients to assess suitability and eligibility for Employment Services programs.
• Provide employment support and counselling to clients, identifying attitudes, challenges, and barriers that may impact employment success.
• Work with clients to develop individualized Employment Action Plans that support their employment and career goals.
• Advise clients on effective job search techniques and strategies, while providing ongoing coaching and support throughout their employment journey.
• Follow up on client action plans, monitor progress, and make recommendations to help clients achieve successful outcomes.
• Connect clients with appropriate community resources and services through referrals and partnerships.
• Provide one-on-one job search coaching and career planning support to enhance clients' employability skills and workforce readiness.
• Promote Employment Services programs through community outreach, networking, and engagement activities with employers and community partners.
• Build and maintain relationships with employers and community organizations to create opportunities and support positive client outcomes.
• Plan and facilitate employment-related workshops, training sessions, and career development activities for clients.
• Contribute to the continuous improvement of training programs, service delivery, and client resources.
• Collaborate with team members to support client success, program enhancements, curriculum improvements, and team development.
• Maintain accurate, timely, and comprehensive client records and case notes using computerized case management systems.

What We Are Looking For:

• Sound knowledge of Employment counselling and job coaching techniques.
• Strong facilitation skills, both in group setting and one-on-one.
• Solid case noting skills with the ability to build rationale for decisions that support clients with goals.
• Knowledge and/or experience developing and delivering training programs.
• Knowledge and/or experience serving clients with employment barriers, including disability.
• Excellent interpersonal and communication skills.
• Ability to meet and exceed established job performance and/or program targets.
• Valid Driver's license and full-time access to a vehicle.
• Flexibility in work scheduling to be available to work days, with some evenings and weekends.
• Sound working knowledge of various software including Microsoft Office and Outlook.

Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

We use automated AI resume screening tools to help assess applications. Final interview selection is made by human staff.

APPLICATION DEADLINE: September 8, 2026