Manager, Quality

by Vanier Children's Services

Reference #: VCS #054
Position Type: Full-time
Location: London, ON
Date Posted: Mar 17, 2020
Experience: 5 Years
Education: University Degree

Job Description

Manager- Quality
VCS #054

Vanier Children’s Mental Wellness is seeking a innovative Leader as Manager Quality

Recognized throughout Southwestern Ontario as a leader in children’s (birth-14 years) mental health, Vanier Children’s Mental Wellness provides innovative treatment programs and services for children, experiencing emotional and behavioural challenges. For over 50 years, Vanier’s mission has been to improve the lives of infants, children, youth and their families through the provision of mental health services and support based on clinical excellence, collaboration, partnerships, and system leadership.  Appointed by the Ontario Government as “Lead Agency for Child/Youth Mental Health (CYMH) System Management” in London-Middlesex (2014), Vanier is also accountable for community-wide Child/Youth Mental Health System Planning (MCYS: “Moving on Mental Health”).   

Position Summary:

This is an opportunity for an experienced quality improvement professional who is a strategic thinker.

The Manager, Quality is responsible for forecasting future trends in healthcare and healthcare transformation and continuously seeks out new approaches that can shape how programs and services could be delivered or how processes could be designed. Guide, lead, implement and monitor quality improvement and project management. Applies measurement systems that are designed to support transformational change and daily continuous improvement. The Manager, Quality will work independently and also collaboratively with the Leadership Team at Vanier.  Plans and implements quality improvement initiatives related to children’s mental health.

  • Quality, and Client-focused
  • System thinker
  • Relationship builder
  • Impact and Influence
  • Analytical
  • Holds self and others accountable
Qualifications and Experience:
  • Bachelor’s degree in health administration, Social Work, Nursing, Allied Health, Social Sciences or a related discipline. A college diploma in human service field may be considered with a combination of education and significant experience* in quality improvement and strategy implementation. (minimum 5 years’)*
  • Minimum of 5 years leadership experience, preferably in a community or healthcare setting
  • Three years of demonstrated leadership experience in project leadership and quality improvement.
  • LEAN Six Sigma certification(s) will be considered an asset. Excellent working knowledge of quality improvement and performance measurement methodologies including LEAN, and Six sigma.
  • Experience in quality systems, statistical measurements and quality tools/standards,
  • Experience in creating,  maintaining and reporting metrics that track continuous improvement
  • Experience in effectively managing change leading to enhanced client experience.
  • Experience implementing quality improvement plans and communicating results that is meaningful to inspires continuous improvement
  • Excellent planning, project management and organization skills, including the ability to prioritize work to meet deadlines, handle multiple projects and manage competing priorities
  • Strong Analytical skills, proven ability to using data for statistical analysis on quality standards
  • Ability to work independently and as part of a team;
  • Demonstrates statistical analysis and informatics competencies
This is a full-time position (35-hours/week) with competitive pay and full benefits.
Please submit your application via email to: Human Resources, Lesley Marriott
by 2020 April 6 at 4:00 p.m.

Vanier is committed to building a diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages women, Indigenous persons, persons with a disability and members of visible minority groups to apply.

Vanier is committed to developing inclusive, barrier-free selection and appointment processes and work environments. If contacted in relation to this process, please advise the organization's representative of your need for accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

While we appreciate your interest, only those selected for an interview will be contacted.     Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Screening Check

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Job Location

London, ON

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