Job Expired
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This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Part-time |
| Location: | London, Ontario |
| Date Posted: | Mar 05, 2013 |
| Experience: | 1 Year |
| Education: | High School Diploma |
Job Description
TD Description
TD is a great organization powered by great people who want to make a difference every day. Our over 85,000 employees world-wide are a big part of what makes TD stand out from any other organization. Every day, we deliver legendary customer and client experiences to our approximately 22 million customers. We’re an award-winning organization that reinvests constantly to ensure future growth.
We’re recognized as an extraordinary place to work that embraces diversity, where everyone is respected and valued. TD is the sixth largest bank in North America by branches, with many exciting and challenging career opportunities in our four key businesses:
EasyLine Phone Channel is a fast paced, high volume, dynamic environment. Recognizing that sales are the highest form of customer service, EasyLine uses a balanced scorecard approach between sales, customer service and productivity. We are looking for enthusiastic, energetic individuals who are interested in being part of a team committed to superior customer service.
Job Description
As an EasyLine Specialist (inbound), your responsibility will be to contribute to Phone Channel’s Customer Experience Index by providing prompt, courteous and efficient service that exceeds customer expectations; contribute to effective cost and risk control through productivity and adherence to corporate processes and controls; and achieve departmental sales targets through recommendation of appropriate products and services which meet our ever-changing customer needs. You will be able to recognize and successfully leverage opportunities to further expand our clients' business through cross-selling.
Job Requirements
Successful candidates will possess the following:
- Superior interpersonal and communication skills.
- Proven ability to multitask and exhibit excellent attention to detail while consistently following established procedures and processing transactions.
- Extensive understanding of all TD Canada Trust products and services with proven competency in sales interactions and ability to identify opportunities to grow the business.
You are an effective team player who enjoys taking an active and enthusiastic role in campaigns and achieving all business building initiatives, and you are willing to participate in and contribute to all coaching activities.
NB: Multiple positions are available. Successful candidates must be available to commence training on April 22nd, 2013.
Training: You will participate in a training program that is Monday to Friday (37.5 hours weekly) for 9 weeks.
Additional Information
Part time hours: Minimum 25 hours up to 37.5 hours per week
Hours of Operation: Flexibility is required to work either fixed evenings OR a variety of rotating shifts between the hours of 6 a.m. and 12:00 a.m. Monday through Sunday, including statutory holidays.
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
TD is committed to providing accommodations. if you require an accommodation, we will work with you to meet your needs.
TO APPLY FOR THIS POSTING PLEASE VISIT http://www.td.com/careers/search-for-a-job/
TD is a great organization powered by great people who want to make a difference every day. Our over 85,000 employees world-wide are a big part of what makes TD stand out from any other organization. Every day, we deliver legendary customer and client experiences to our approximately 22 million customers. We’re an award-winning organization that reinvests constantly to ensure future growth.
We’re recognized as an extraordinary place to work that embraces diversity, where everyone is respected and valued. TD is the sixth largest bank in North America by branches, with many exciting and challenging career opportunities in our four key businesses:
- Canadian Personal and Commercial Banking - including TD Canada Trust and TD Insurance
- Wealth Management - including TD Waterhouse and an investment in TD Ameritrade
- U.S. Personal and Commercial Banking - including TD Bank, America’s Most Convenient Bank
- Wholesale Banking - including TD Securities
EasyLine Phone Channel is a fast paced, high volume, dynamic environment. Recognizing that sales are the highest form of customer service, EasyLine uses a balanced scorecard approach between sales, customer service and productivity. We are looking for enthusiastic, energetic individuals who are interested in being part of a team committed to superior customer service.
Job Description
As an EasyLine Specialist (inbound), your responsibility will be to contribute to Phone Channel’s Customer Experience Index by providing prompt, courteous and efficient service that exceeds customer expectations; contribute to effective cost and risk control through productivity and adherence to corporate processes and controls; and achieve departmental sales targets through recommendation of appropriate products and services which meet our ever-changing customer needs. You will be able to recognize and successfully leverage opportunities to further expand our clients' business through cross-selling.
Job Requirements
Successful candidates will possess the following:
- Superior interpersonal and communication skills.
- Proven ability to multitask and exhibit excellent attention to detail while consistently following established procedures and processing transactions.
- Extensive understanding of all TD Canada Trust products and services with proven competency in sales interactions and ability to identify opportunities to grow the business.
You are an effective team player who enjoys taking an active and enthusiastic role in campaigns and achieving all business building initiatives, and you are willing to participate in and contribute to all coaching activities.
NB: Multiple positions are available. Successful candidates must be available to commence training on April 22nd, 2013.
Training: You will participate in a training program that is Monday to Friday (37.5 hours weekly) for 9 weeks.
Additional Information
Part time hours: Minimum 25 hours up to 37.5 hours per week
Hours of Operation: Flexibility is required to work either fixed evenings OR a variety of rotating shifts between the hours of 6 a.m. and 12:00 a.m. Monday through Sunday, including statutory holidays.
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
TD is committed to providing accommodations. if you require an accommodation, we will work with you to meet your needs.
TO APPLY FOR THIS POSTING PLEASE VISIT http://www.td.com/careers/search-for-a-job/
