Job Expired

This posting has expired and applications are no longer being received and this job does not show up on the main job list.

Bilingual Technical Support (Work from home)- London 35973

by Randstad

Location: London, Ontario
Date Posted: May 01, 2020

Job Description

London, ON
Do you have previous call center experience, are bilingual in French and English and have a technical background? If so, we have the perfect opportunity for you!

We are currently recruiting for a Bilingual Tech Support Representative for a 1 year contract with a top 5 bank in London.

Pay rates: 18.85/ hour
Shift premiums:
2nd shift pay: $20.25
3rd shift pay: $20.97

French coverage shifts are from 7:00am -9:00pm Monday to Friday and 7:00am to 7:00pm Saturday and Sunday.

As a Tech Support Representative, your responsibilities will include, but are not limited to:
- Single point of contact for technical support and general inquiries (password changes, e-Messaging, hardware, software)
- Respond to a variety of inbound calls/ emails
- Ensure accurate and detailed problem documentation/ ticketing
- Provide timely escalation and follow-up with support groups and customers
- Identify and escalate wide-impact or potential wide-impact outages

- Work of a leading bank in Canada
- Foot in the door opportunity to gain banking experience
- Long term contract (1 year!)
- Work from home!
- Receive in depth training

- 1 year call center experience
- 1 year customer service
- 1 year technical background/ education
- Bilingual in French and English

* Clear credit and criminal check required *

Interested in this Bilingual Technical Support Representative position in London? Apply online today!

Qualified candidates will be contacted.
Technical Background: 1 years


Phone Number:
Fax Number:

Application Contact Information

Company Name:   Randstad
Application URL: Click here to apply online