PartnerIT is one of Southwestern Ontario’s leading business technology solutions providers. Serving the regions of London and Kitchener Waterloo we offer a bona fide, one-stop partnership for diverse clients with distinct needs. As specialists in All Covered® Managed Services, we are committed to exceptional outcomes that are practical, cost-efficient and successful.

Job Description
PartnerIT is looking for a career oriented individual to join our managed services network operations centre team.  Successful applicants can be located in London, Kitchener-Waterloo region and possess strong communication skills and be able to work independently as well as in a team environment. Having a passion for technology, dedication to customer satisfaction and great problem solving skills is a must. 

•    Manage the tools we use to support our managed services customers.
•    Monitor client servers, workstations and resolve alerts when needed.
•    Monitor and remediate security issues as needed.
•    Manage SOC2 reporting for monitored systems.
•    Installing and managing monitoring agents, security solutions.
•    Developing scripts and automated processes.
•    Manage client backup and disaster recovery solutions.
•    Maintaining internal documentation.
•    Vendor certification training as required.
•    Strong organizational and documentation skills.

Qualifications
•    Minimum 2 year post-secondary diploma in Computer Technology/Security, or equivalent work experience.
•    Knowledge of windows desktop and server platforms, Azure AD, Azure, Nutanix, Scale Computing, Sonicwall, Meraki, Fortigate
•    Knowledge of Windows desktop/server platforms.
•    Knowledge of antivirus, patch management, scripting.
•    Experience with ConnectWise Automate is an asset.
•    Valid driver’s license.
•    Up to date certifications for Azure, Office 365, Citrix, Security+ is an asset.

Qualified applicants please forward your resume to hr@partnerit.ca.