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IMAC Technical Specialist

by Agilus Work Solutions

Position Type: Contract
Location: London, Ontario
Date Posted: Dec 23, 2020
Agilus Work Solutions

Job Description

Agilus' client is currently adding 2 new Associate IMAC Technical Specialists to be located in London or Regina

The successful candidates will be required to work in the office. There is a bit of flexibility to work remotely from home on a rotational basis.


  • Image and deliver laptops/desktops/cell phones and all associated peripherals 
  • Refresh laptops and desktops following outlined processes related to the reinstall of required software, the backup and restore of user data, and providing a positive customer experience. 
  • Participate in departmental moves. 
  • Handle returns to stock. 
  • Manage hardware inventory properly and ensure asset tracking is accurate.

Must Haves:
  • 3 years or more of experience within an IT environment supporting the workstation environment
  • Knowledge of PC hardware and software components and how they fit together e.g. memory, hard drive, cards, adapters, operating systems, and networking
  • Ability to lift 30 lbs. or more of computer equipment
  • Ability to demonstrate analytical and troubleshooting skills performed locally and on remote systems (this requires the ability to visualize the problem when you can I access the system directly)
  • Technical knowledge of Windows 10 Technical knowledge of client/server infrastructure
  • Technical knowledge of common workstation hardware and software Knowledge of network terminology and troubleshooting
  • Knowledge of software distribution processes and tools

  • Knowledge of Microsoft Endpoint Configuration Manager/SCCM 
  • Knowledge of ServiceNow 
  • A+ certification 


Please apply directly online or submit your resume to Shane Coleman at

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Agilus,formerly: Design Group Staffing, Inteqna, Talentcor, LucasWorks, LucasProfessional Search Group, and BraunValley Associates.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternate format available upon request.

Application Contact Information

Company Name:   Agilus Work Solutions
Application URL: Click here to apply online