We are looking for:

• A person with leadership qualities with examples from work or life experience that can be shared in an interview.
• A solution-focused individual who can provide examples of managing through challenging situations or competing priorities.
• Experience using data and metrics to support decisions and influence performance, supported by principles of harm reduction and health equity.
• An understanding of, and experience working with, diverse and underserved populations, including people experiencing homelessness, people who use substances, newcomers, and individuals who face barriers to accessing health care. An appreciation of the unique needs, strengths, and circumstances of these populations is essential.
• A proven ability to appreciate the strengths of the people around them, creating space and opportunities for those strengths to shine in support of accomplishing shared goals.
• Creative and flexible, willing to share new ideas and try different approaches.

KEY RESPONSIBILITIES

Clinic Management – Supported by a Supervisor, they will manage an interdisciplinary team of clinicians, regulated professionals, community workers, and support staff to deliver quality care within a welcoming and safe environment. Full cycle management includes human resources, budget, scheduling, workflow, quality, performance, client experience, and planning.

Community-Centred Leadership – Ensures clinic operations, service delivery, and team practices remain responsive to the diverse and evolving needs of the communities served, supporting accessible, equitable, and low-barrier care.

Systems Influence – Working closely with the Corporate Services team, they will utilize data and information to engage in quality improvement strategies, program management, and liaising with funders and community partners. This includes assessing and responding to immediate needs of the community and opportunities for new resources for the community.

Staff Support – We are only as strong as each other. Time spent on caring for staff and the atmosphere in which they work, acknowledging change management needs and performance support requirements is weaved throughout every day.

REQUIRED QUALIFICATIONS

• Postsecondary diploma or degree in Health, Social Services, or Business
• 3+ years of leadership experience
• Understanding of the social determinants of health and health promotion
• Ability to work with people of diverse backgrounds with an inclusive and anti-oppressive lens

PREFERRED SKILLS

• Regulated Health Professional designation and practice experience is considered an asset
• Experience leading in a clinical setting, and/or leading Regulated Health Professionals
• Certification in Human Resources, Leadership/Management, or Program Development & Evaluation
• French and other language skills are beneficial in working with our client populations

COMPENSATION PACKAGE

• A starting salary range of $89,000 – $95,000
• 100% employer-paid health and dental benefits after 3 months; enhanced benefits after 2 years of service Healthcare of Ontario Pension Plan (HOOPP)
• Paid sick and personal time, plus vacation time even in your first year
• Paid professional development time and funds after 12 months of service
• Monday-Friday working hours with occasional evening and weekend requirements

ABOUT US

For more than 35 years, we've provided health & social services to those who experience barriers to care such as poverty, homelessness, language or culture, and complex and/or chronic health conditions. We are viewed as a community leader in newcomer health, care of marginalized women, issues of health equity, client-led service development, and the advancement of partnerships that improve access to vital services for people who are at the margins in our community.

APPLY NOW

Submissions will be accepted until end of day November 25, 2026.

The Health Centre is committed to hiring staff that reflect the diversity of the clients and community that we serve. If you require accommodation during any stage of the recruitment process, please contact our office.

Due to the vulnerability of our client populations, it is a condition of employment that the successful candidate submit a Police Clearance to Human Resources.

AI USAGE

We do not use artificial intelligence (AI) to screen, assess, or select candidates. Every application is reviewed by a real person, and human decision-makers are involved at every stage of our recruitment process.

Applicants are encouraged to learn more about the Health Centre and explore our web presence by visiting us online at www.lihc.on.ca or liking us on Facebook – London InterCommunity Health Centre. Even if you don't meet every requirement listed above, we still want to hear from you! We thank all applicants for their interest; only those selected for interview will be contacted.