Service Advisor

by Can-Am Trailers Limited

Position Type: Full-time
Location: London, ON
Date Posted: Jun 10, 2021
Experience: 1 Year
Education: N/A
Can-Am Trailers Limited

Job Description

Service Advisor

Can-Am RV Centre has been in the RV business for 50 years, and we are looking for someone new to join our Team!

We are in search of a motivated person, who works effectively in a fast-paced customer focused environment. Proven customer service skills are required as well as some technical experience/ understanding (does not have to be RV specific) We are passionate about helping our customers with their RV needs and are looking for someone who enjoys building long-term working relationships with customers.

There is opportunity for growth within our organization and we will provide the right tools and knowledge for advancement!

Job Duties & Responsibilities

  • Checking in customers when they drop their units off for service:
  • Creating Repair Orders that correspond with the customers’ needs.
  • Ensuring that the customers’ needs are clearly documented on the Repair Order for the technician
  • Completing customer follow-up
  • Calling customer when unit is ready.
  • Calling customer regarding any questions or concerns the technician may have.
  • Answering phone calls and:
    • Scheduling appointments
    • Scheduling unit pick-ups

This position is full- time Monday to Friday year-round.

Application Contact Information

Company Name:   Can-Am Trailers Limited
Contact Name:   Katie Barkas - HR Manger
Telephone:   519-652-3284
Email Address:   katie@canamrv.ca
Company Website: http://www.canamrv.ca