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Position Type: | Full-time |
Location: | London, ON |
Date Posted: | Jul 21, 2021 |
Experience: | 3 Years |
Education: | College Diploma (2 years) |
Job Description
The successful candidate will
· Be ambitious and have excellent communication skills, both verbal and written
· Have an outgoing personality with a professional demeanour
· Be a quick learner with excellent computer and typing skills
· Have previous sales experience and enjoy the selling process
· Have knowledge of apparel styles and decoration methods
· Be Self-confident and not afraid to call on customers
· Be Organized and able to follow through on multiple tasks with great attention to detail
Responsibilities and Duties
· Providing exceptional customer service by phone, email & online chat
· Maintaining existing customer relationships and developing new ones
· Assessing customer needs and acquiring required information
· Updating and Maintaining CRM Data
· Providing customers quotes and pricing
· Act as liaison between customer and graphic designers to achieve the required results
· Creating work orders for production team
· Purchasing required products from suppliers
· Invoicing customers through web-based application
· Processing credit card payments
· Setting up online Sales and Fundraising programs
· Assisting production team when needed
Qualifications and Skills
· Strong Sales and or Customer Service Experience in a B2B environment
· Driven personality with proven work ethic
· Exceptional telephone demeanour
· Organized with great attention to details
· Excellent communication skills, both written and verbal
· Strong computer & Typing skills
· Comfortable working in a Mac environment with a variety of web-based applications
· Some knowledge of Photoshop, In-Design and Adobe Illustrator a definite asset
We offer a positive, professional work atmosphere. If you are passionate about customer satisfaction, can play other positions on the team when needed, and are looking for a company to grow with, we want to hear from you.
Additional Sales Commission and 2 Weeks Paid vacation after 6 months.
Please email resume and cover letter to: jamie@spiritwearcanada.ca