Responsibilities:

• Deliver harm-reduction outreach, including distribution of supplies and scheduled pickup services for clients ensuring safe handling and transport of used biohazardous materials.
• Provide client and community education on harm reduction and blood-borne infections such as HIV and HCV; deliver presentations as required.
• Support individuals who use substances and those at risk of substance use, sex work involvement, housing insecurity, and cultural disconnection through health promotion, resource navigation, advocacy, and programming.
• Connect clients with culturally appropriate support, including traditional healers, ceremonies, and medicines, and holistic healing; promote local and regional cultural resources.
• Build and maintain positive relationships with community partner agencies; promote Harm Reduction Services within the Health Department and adjacent departments.
• Respond to service calls, prioritize requests, and schedule outreach deliveries.
• Collect, enter, and analyze outreach statistics to identify trends and inform strategies and prepare activity and program reports.
• Develop and implement outreach work plans, goals, and objectives. Identify and recommend policy and procedure updates.
• Promote outreach activities through appropriate channels to increase awareness and engagement.
• Maintain required certifications and participate in ongoing professional development and debriefing, including First Aid/CPR, ASIST, SafeTALK, MHFA, cultural safety, and CISM.
• Support program logistics, including transporting and setting up supplies and equipment; perform office duties that involve meetings, statistic spreadsheets, and reporting.

• Diploma or degree in Addictions, Human Services, Social Work, or a related field; an equivalent combination of education and experience may be considered
• Minimum three (3) years’ experience in human services, preferably with a focus on harm reduction and addictions with experience supporting marginalized populations
• Demonstrated experience supporting individuals living with mental illness; familiarity with DSM-5 diagnostic categories, trauma-informed counselling, and relevant therapeutic frameworks (e.g., psychodynamic concepts)
• Proven experience in crisis intervention, de-escalation, and safety planning
• Valid driver’s license, proof of insurance, and access to a reliable personal vehicle
• Current Vulnerable Sector Police Record Check (Level III) and ability to maintain a clear record for the duration of employment
• Current Standard First Aid and CPR (Level C)

• Comprehensive benefits for permanent employees, supporting your health, dental, and overall well-being.
• Access to a confidential Family Employee Assistance Program (EAP) to support mental, emotional, and family wellness.
• Employer-matched pension plan to help you build long-term financial security.
• Two-week holiday closure over Christmas and New Year’s, providing dedicated time to rest and recharge with family and community.