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Your friend MY-NAME-HERE (MY-EMAIL-HERE) identified a career opportunity with Western University that you may be interested in. Click on the link below to view their current job listings.

Program Coordinator II (Systems)

Classification & Regular Hours
Hours per Week: 35
Salary Grade: Level P

About Western
With an international reputation for success, Western ranks as one of Canada's top research-intensive universities. Our research excellence expands knowledge and drives discovery with real-world application. Western also provides an exceptional employment experience, offering competitive salaries, a wide range of employment opportunities and one of Canada's most beautiful campuses.

About Us
Western Research provides strategic and administrative support to foster a culture of research excellence that enhances Western University's profile on the global stage. We support our scholars through collaboration, communication, and service. Western Research supports a broad definition of research, including discovery, innovation, creativity, and artistic works.

Responsibilities
The Program Coordinator II assists the Animal Ethics and Care Program (AECP) by supporting the reliability, security, and ongoing access to its software systems by coordinating configuration updates, access requests, and audit-ready records in collaboration with Western Research leaders. Additionally, the Program Coordinator II is responsible for coordinating software updates, facilitating user access and permissions, and providing first-level technical support to staff. The role also monitors system performance, troubleshoots issues within established procedures, and collaborates with other Departments to ensure seamless integration of software solutions.

Qualifications
Education:

2 year Community College Diploma in Computer Systems, Systems Administration or related field
Courses in Biology, Animal Science or related field to understand animal strains, breeding colony management and related activities preferred

Experience:

2 years’ experience supporting operational leaders and providing client-facing systems support
Experience supporting the coordination of software implementation projects in a large complex organization
Demonstrated experience in supporting enterprise applications and relational databases, including configuration, maintenance, and troubleshooting
Experience supporting systems related to animal care or other research activities is preferred

Knowledge, Skills & Abilities:

Familiarity with system administration, including computer networks, operating systems, and applications software (including those used in an animal ethics and care program preferred)
Knowledge of best practices for handling sensitive and confidential information and with best practices in records maintenance
Knowledge of animal strains, breeding colony management, animal-based research environments preferred
Ability to work and perform activities within an animal facility environment
Computer skills with the ability to train others in system usage
Excellent troubleshooting ability along with hands-on expertise in technical support
Proven ability to write clear, concise procedural and technical documentation
Demonstrated excellent verbal and written communication skills to effectively interact with non-technical users
Client service skills with an ability to apply tact and diplomacy when dealing with sensitive issues and a range of personalities, motives and interests
Detail-oriented with an ability to function and process information with high levels of accuracy
Organizational skills to manage multiple assignments that are accurate and thorough, sometimes of a complex nature or involving competing priorities
Intermediate proficiency required in Microsoft Office in order to prepare emails, reports and documents, and to input data into spreadsheets and databases
Familiarity with software applications used by Western preferred – e.g. PeopleSoft, Mustang Market

Union Statement
Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

Western Values Diversity
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:
Interested applicants are asked to visit: https://recruit.uwo.ca for further information and to apply online referencing job #41294 by 11:59PM on January 15, 2026.

This position is an existing vacancy. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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