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Your friend MY-NAME-HERE (MY-EMAIL-HERE) identified a career opportunity with Thames Valley Children's Centre that you may be interested in. Click on the link below to view their current job listings.

Receptionist

Since 1949, TVCC has been working with children and youth to help them reach their full potential. Today, a wide range of services and supports are provided for young people with physical disabilities, communication disorders, developmental delays and autism spectrum disorders to support them in attaining the best available quality of life and health. In partnership with local and regional agencies, TVCC annually serves more than 11,000 children, youth and their families from birth to age 19 across Southwestern Ontario in over 700 locations.

We are recruiting for a regular, full-time (37.5 hours per week) Receptionist to fill a vacancy in Facility Resources. The designated office for this position is London. This position is expected to begin October 2025.
Reception hours are 8:00 a.m. to 4:00 p.m; hours of work will be scheduled within this time frame.

Responsibilities:

  • Welcome clients, families, and visitors to TVCC. Monitor and accept appointments on arrival, and share supporting information (i.e., parking, directions)
  • Limit access to the building and re-direct general public
  • Operate a multi-line phone system; receive and direct incoming calls, request additional information from callers as needed
  • Manage incoming and outgoing mail and deliveries. Support the volunteer mail delivery program
  • Support the Emergency Response system; accept calls to the emergency line and activate centre- wide response procedures
  • Receive and direct maintenance requests and service contractors to the FR team
  • Support incoming and outgoing equipment in cooperation with relevant programs
  • Perform administrative duties such as managing the Reception Resource Manual, staff contact lists, updating and managing forms and information binders used at reception
  • Maintain a safe and welcoming environment and tidy/secure reception area

Qualifications:

  • Minimum 1 year college or related experiential learning
  • Highly developed interpersonal and communication skills
  • Strong customer service skills and a professional and friendly manner with visitors, clients, volunteers, and staff
  • Ability to be flexible and responsive, and acclimatize quickly to new or challenging situations
  • Ability to maintain composure in difficult and/or challenging situations, including activation of Emergency Response codes
  • Strong computer skills including proficiency in Microsoft 365 and Outlook
  • Exercise mature judgment and able to work with minimum supervision
  • Proficiency in French at the novice/elementary level or above is preferred

Salary Range: $25.89 - $28.57

TVCC is committed to equity and inclusion in the recruitment of qualified staff who reflect and support the diverse perspectives, experiences and needs of clients.

To apply, please email your cover letter and resume (as an attachment in .pdf or Word format) to Human Resources at apply@tvcc.on.ca. In the subject line of your email, please indicate the position you are interested in. To learn more about TVCC, please visit our website at www.tvcc.on.ca. 

While all applications are appreciated only those selected for an interview will be contacted.

TVCC is committed to making our recruitment and selection process accessible to all candidates. Accommodations for disabilities are available upon request.
 

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