Employment Case Specialist

1. Case Development:

• Work with the program team to achieve 400 program targets.
• Enter participant information into system programs and database systems such as CAMS.
• Research and gathers statistics for quarterly report submissions,
  • Develop and implement individualized care plans and/or Employment Action Plans.
  • Coordinate with service providers to ensure comprehensive care.
  • Engage the participant, as appropriate, to actively participate in job development activities, ensuring they are kept informed of progress.
  • Identify possible employer prospects within the participant’s “employment” community.
  • Monitor client progress and adjust care plans as needed.
  • Develop and implement a Employment Action Plan based on the Common Assessment Tool.
  • Advocate for clients’ needs and rights.
  • Maintain detailed and accurate records.
  • Assist clients in accessing community resources and services.
  • Facilitate communication between clients and service providers.
  • Conduct regular follow-up meetings with clients.
  • Provide Case Management, as assigned by the team, to monitor and revise each person’s Employment Action Plan and provide Career Counseling. 
  • Refer participants to other community programs/services for elements of the Employment Action Plan that the Hutton House program does not offer, but is essential to the success of the individual e.g. daycare, personal counseling/support services etc.
  • Develop a Job Coaching plan for participants who will require onsite support or where natural support (i.e. mentor) are available and the employer requires consultation to develop an understanding of the participant’s support requirements.
  • Provide facilitation of employment readiness workshops as required.
  • Ensure the participant receives appropriate orientation and training by the employer including the completion of required documentation.
  • Provide support to the participant to learn/do the job eg. demonstrations, checklists/task analysis.
  • Reduce or fade out onsite support as the participant consistently demonstrates competency.
  • Provide employment counseling to the participant to address issues pertaining to job retention e.g. social skills, absenteeism, productivity, and problem solving.
  • Review and obtain signatures regarding the Employment Services Privacy Policy.
  • Develop a follow-up plan with the employee and employer to address any concerns or changes in job requirements including the collection of pay statements.
  • Ensure the necessary support for work experience and employment placements

2. Program Development:

• Actively work to increase program effectiveness and efficiency from intake to job procurement.
• Actively promote Hutton House with community businesses and referral sources.
• Maintain positive linkages with community agencies who are also providing support to program participants.

3. Monitoring & Evaluation:

• • • Ensure that each program participant completes an evaluation at the conclusion of each program component.
    • Ensure employer satisfaction surveys are completed and returned in a timely manner.
    • Develop and maintain outcome standards to evaluate trainee progress and overall program effectiveness.
    • Maintain tracking records on a timely basis pertaining to direct and indirect participant support.
    • To maintain and submit a quarterly report to the Coordinator and to review monthly reports with colleagues to ensure accurate data is submitted to the Ministry on a quarterly basis.

• • Maintain a positive, supportive relationship with all staff, participants and volunteers.
  • Advocate to ensure that the dignity and rights of persons with disabilities are advanced.
  • Adhere to all policies of the organization to ensure a safe and supportive environment for participants and staff.
  • Contribute as a team member to the overall mission of the organization and the goals or objectives of the team.
  • Work collaboratively with a multidisciplinary team to ensure holistic care.
  • Respect and adhere to confidentiality in all communications with others and to adhere to the Participant Record Security Policy.
• Participate in staff meetings or committee meetings and other events of the organization as required.
• Participate in an annual performance review.
• Participate as a positive team member engaging in professional development as required.
• Report on a regular basis to the HIRE UP Coordinator.

5. Safety:

• Maintenance of fire, safety and health conditions in compliance with Workers' Compensation, WHMIS, other legislation and Hutton House policies.
• Correct of any offences or concerns identified by the Health and Safety Committee; reporting promptly on any physical or health condition that may affect employees, participants, or volunteers.
• Respond to emergencies and completion/submission of accident/incident reports on a timely basis.
• Maintain a safe, clean, and orderly work environment.