Customer Service Representative (Ecommerce & Showroom)

by Lovers atWork Office Furniture

Position Type: Full-time
Location: London, ON
Date Posted: Dec 01, 2020
Education: High School Diploma

Job Description


Customer Service Representative (Ecommerce & Showroom)

Currently, we are in need of a new team member to be part of our ecommerce and showroom team.  

The successful individual will be a multi-tasker who is passionate about being accurate and helpful.

This would be a great position for someone with a passion for interior design, marketing and technology.

A little about us...

We approach sales in a low pressure way, and are proud to offer our many loyal clients and new customers expert assistance, design help and proper solutions.

With a 37+ year reputation as a reliable provider of furniture solutions, the Lovers atWork Office Furniture team is an area leader in office furniture and space planning.

It is a joy to help solve workspace needs and see new offices come together to support the valuable work of our clients.

What your work day would look like:
  • Come into work with a positive multi-generational team (Mon - Fri)
  • Help sort sales and leads through email
  • Welcome online customers through live chat agent software
  • Be part of our showroom team, answering phones and offering assistance to customer guests
  • Help online customers decide on website products by providing information, images and quick video through live chat and email
  • Build understanding, knowledge and experience in office furniture and space planning solutions
  • Log activity and assist in reporting in specific spreadsheets
  • Track and follow up orders to inform customers
  • Smile as you leave knowing your day was filled with accomplishments and connections

Skills needed:
  • High skill level in written and verbal communication (English)
  • Knowledge and ability using Google Apps (Gmail, Docs, Sheets)
  • Provide positive, cheerful, and helpful follow-up with a sense of urgency
  • French language skills a plus
  • Always be available to act with integrity and honesty

Employment compensation Includes:
  • Hourly Wage
  • Team Commission
  • Group Insurance Plan

Please email your amazingly unique cover letter and professional resume in pdf form only to

Note "atWork Position 6T1220v1 resume submittal" on the cover letter. If you don't, we don't read it - got it?

Thank you and best of luck in your search!

Valerie Lover
Human Resources
(Our showroom and office is in London Ontario and is owned locally.)
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Job Location

London, ON

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