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Part-time Customer Service Representative

by Fanshawe College

Position Type: Part-time
Location: London, Ontario
Date Posted: Jul 31, 2014
Experience: 1 Year
Fanshawe College

Job Description

Part-time Customer Service Representative
Faculty of Technology
 
Location:  London
Employment Group:  Support
Salary: $15.50 per hour
Closing Date:  August 8, 2014
Hours Of Work Per Week:  24 - Monday to Thursday 9:30 a.m. to 3:00 p.m.
                                                     Friday 9:30 a.m. to 2:00 p.m.
 
Note:   This is a temporary part-time position (up to 24 hours per week) until January 9, 2015, with a possibility of extension.

Duties:  Under the supervision of the Operations Manager, Faculty of Technology, the incumbent provides customer service, secretarial and clerical support in the day-to-day administrative operations of the Faculty of Technology.   The incumbent provides assistance with some aspects of the Student Information System and responds to student/customer inquiries as the first point of contact for customers entering the office for this Faculty.

Qualifications:
  • Post-secondary 1 year Secretarial/Office Administration Certificate
  • Minimum 1 year experience gained as a front-line person in a customer service oriented environment
  • Experience using a wide variety of software packages such as word processing, spreadsheets and email
  • Some familiarity with Fanshawe College’s student information systems an asset
  • Excellent verbal and written communication skills
  • Excellent interpersonal and organizational skills
 While transcripts are not required for the interview, they are mandatory prior to any offer of employment.
 
PLEASE SUBMIT YOUR COVER LETTER AND RESUME VIA EMAIL (quoting Competition No. FTO 201400210) TO:            
Kerry Osborne
Acting Operations Manager
Faculty of Technology
Fanshawe College
Email: kosborne@fanshawec.ca  
 
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

Fanshawe College is an equal opportunity employer.  We are committed to equity, value diversity, and welcome applicants from diverse background.

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant's accommodation needs.
 
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Job Location

London, Ontario

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