Reporting to the Customer Service Manager, the successful candidate must possess exceptional communication skills (both written and oral), customer service skills, and a high attention to detail.
 
Duties include but not limited to:
 

• Provide exceptional customer service
• Receive and process orders
• Preparation of various correspondences
• Data entry and submission of report information
• General filing and office administrative duties
• Sales order entry
• Drafting quotes
• Problem solving and following up with customers/clients as needed
• Effectively handle problematic customer/clients issues as needed
• Work independently as well as in a team
• Work within a fast paced, busy commercial open office setting

Requirements:
 

• At least 2 - 4 years experience in a similar role
• Experience within a commercial/industrial environment is an asset
• Must have excellent computer skills including above average skills in Excel.
• Must have good analytical skills and problem solving skills.
• Must be outgoing, professional and be able to build strong business relationships with clients/ customers.

Hours:
 

• Flexibility to work up to 44 hours per week periodically to cover vacations etc.
• Must be flexible for overtime as needed

 
Transportation
Must have reliable transportation as this position is not on a bus route

To apply please send a resume to Nancie_kuranyi@gentek.ca