RESPONSIBILITIES & DUTIES:

• Recruitment, screening, selection, training, scheduling and evaluation of MSL volunteers.
• Scheduling of Store volunteers, ensuring proper coverage is attained and maintained.
• Responsible for volunteer recognition programs
• Responsible for coffee program
• Promote opportunities of volunteering to the public through website and public appearances, as appropriate.
• Regularly consults Branch staff to assess volunteer needs and develop appropriate volunteer positions for each volunteer role. Update existing descriptions as needed.
• Provide basic orientation and on-going support to all volunteers.
• Act as a primary staff resource for volunteers, coordinating activities, troubleshooting any issues and/or challenges.
• Coordinate Branch Tours for new employees, volunteers and outside groups.
• Chair and/or Member of the Events Committee and help organize staff events throughout the year in conjunction with the Director of HR and Executive Director.
• Develop and maintain relationship with Western University, Fanshawe College and local agencies for student placement and employment placement opportunities.
• Conduct student placement orientation and maintain the Student Placement Handbook
• Other duties as assigned by the Director of Human Resources.

Experience

• Strong interpersonal skills and ability to work independently and/or as part of a team.
• Excellent organizational, interpersonal, communication and presentation skills.
• Proven ability to motive, train and monitor the performance of a team of volunteers.
• Ability to communicate in a friendly and informative manner with people from a wide variety of cultural and ethnic backgrounds and lifestyles.