On behalf of our client in London, Ontario, we are currently recruiting for a Data Entry & Customer Service Clerk on an evaluation hire basis.  The successful candidate will provide exceptional customer service with an outstanding attitude and highly self-motived, while maintaining client data efficiently and accurately.
 
Duties Include:

• Log into multiple online customer portals to print and acknowledge daily orders
• Manually enter sales orders into sales management software
• Create and save custom packing slips for daily orders
• Enter address and package information into UPS Worldship to process manual shipments when needed
• Enter tracking and billing information into multiple online portals
• Assist with filing and mailing invoices
• Assist customer service department with recording return authorization requests
• Assist with confirming/recording receipt of product returns
• Perform weekly checks to ensure partner websites have correct images and content posted
• Assist with dealer and trade show mail outs
• Assist in keeping customer account information up to date

 Job Requirements:

• Minimum of a 2 year college diploma, preferably in business
• Minimum 2-3 years in a similar role
• Excellent customer service with exceptional phone etiquette and listening skills
• Ability to multi-task and effectively manage priorities
• Must have problem solving, decision making and organizational skills
• Must have above average communication skills both written and oral
• Strong work ethic and must be able to work in a team as well as independently

 
 
Hours: Monday to Friday, 8:00am – 4:00pm
Candidates must be flexible to work between the hours of 7:00am – 5:00pm based on business needs
 
Reliable transportation is required as this is not located on a bus route.

Compensation:  $15-$17/hour; depending upon experience

To Apply
If you are interested in this position and meet the stated qualifications, please forward your resume to Jobs.LondonON@ExpressPros.com citing
“Data Entry & Customer Service Clerk” in the subject line.