Neighbourhood Program Assistant (Events & Dundas Place)-NC403

Role:

Reporting to the Manager or designate, the Program Assistant – Events and Dundas Place is responsible for providing event and activation support as well as coordinating the outdoor movie night program and equipment lending program. This casual position works primarily evenings and weekends as part of a team in the community assisting event organizers and residents through neighbourhood and city-wide events.

Job Responsibilities

• Guide and assist event organizers, residents, neighbourhood groups, and City of London staff to support successful events and activations in municipal owned spaces.
• Provide onsite support and leadership to outdoor movie nights, including technology set up and take down, safety and equipment checks, resident engagement, and direction to City of London event staff. 
• Administer and assist organizers to utilize the Event Equipment Lending Program.
• Provide onsite support and leadership to special events including providing support and direction to City of London event staff. 
• Assist in the planning and organization of Dundas Place activations, including communication with participants, artists, and businesses. 
• Support communications by taking photos and videos as well as writing, editing and designing documents for publication online and print. 
• Ensure all City of London policies and practices are followed.
• Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with community partners, employees and individuals and support programs and initiatives that reflect this commitment. 
• Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
• Perform other duties as assigned by Manager.

Qualifications:

• Successfully complete (or in progress of completing) a university degree or community college diploma in social sciences, community development, social work, recreation or related field
• Experience with problem solving in a fast paced, challenging customer service role.
• Standard First Aid/CPR required (prior to the start of employment).
• Vulnerable Sector Police Check (VSPC) (prior to the start of employment). 
• A valid driver’s license and access to a vehicle.

Skills and Abilities:

• Use of a vehicle to travel to a variety of work locations and deliver supplies and equipment.
• Able to often work evenings and weekends across London.
• Demonstrated ability to problem solve and escalate problems appropriately.
• Demonstrate interpersonal and customer service skills. 
• Ability to work independently and as a member of a team. 
• Good oral and written communication skills. 
• High level of comfort in fast paced flexible public facing environments. 
• Comfort with audiovisual equipment and basic troubleshooting.
• Ability to lift and carry heavy equipment, tables and chairs, and garbage and recycling bags.
• Ability to use design programs such as Canva.
• Knowledge of community organizations and resources a strong asset.
• Ability to speak other languages an asset.
• Committed to diversity, inclusion, empowerment, and transparency.

Other Information:

• Pay Range: $20-$25 per hour