Parking Standards Officer-C0786

Summary of Duties:

Reporting to the Manager, Parking Services and Compliance, addresses infractions and ensures compliance of Municipal By-laws in accordance with Council Policy. Enforcement action taken through the issuance of Administrative Monetary Penalty Notices.

Work Performed:

• Responds to complaints and ensures compliance with a limited number of Municipal By-laws through education and the issuance of Administrative Monetary Penalty Notices. 
• Participates in City-initiated enforcement initiatives and conducts proactive enforcement through the issuance of Administrative Monetary Penalty Notices.
• Communicates and/or works with Municipal Law  Enforcement Officers, Meter Maintenance Technicians and Managers regarding issues relating to By-law enforcement, malfunctioning parking meters and Municipal Parking lot conditions.
• Performs meter bagging where required. 
• Provide assistance to other enforcement officers when required.
• In accordance with by-laws, coordinates with towing contractors the removal of vehicles parked in contravention of the City’s Parking By-laws.
• Maintains vehicle, computer equipment, mobile device, uniform and other issued equipment in accordance with Corporate and Divisional standards.
• Maintains accurate records, compiles material, prepares correspondence and reports on status of on-going inquiries relating to complaints.
• Operates a City vehicle and License Plate Recognition software.
• Responds to email inquiries.
• Required to work evenings and weekends.
• Performs related duties as assigned

Qualifications:

• Completion of an Ontario Secondary School Diploma (OSSD) or equivalent is required.
• Coursework in by-law enforcement is an asset.
• This position requires individuals who are prepared to work independently on three (3) rotating shifts (days, afternoon, and nights, including weekends and statutory holidays) in a vehicle and in an outdoor environment

Experience:

• One year of previous parking or by-law enforcement or a related field is required.
   

Specialized Training & Licenses:

• Knowledge of the City's Parking enforcement by-laws and Administrative Penalty by-law is required.
• Work experience with electronic Administrative Penalty Notices and other parking-enforcement hand-held technology, vehicle License Plate Recognition/Digital Chalking.
• Demonstrated customer service skills, and effective verbal communication skills to interact with members of the public.
• Ability to use related computer technologies such as Microsoft Outlook, AMANDA.
• Valid Driver's Licence-Class G

Compensation & Other Information:

$42,504 - $62,227 (Level 7)

This posting is for 1 temporary full-time up to 2 years position.

Current hours of Work: rotating scheduled from Monday-Sunday that include shifts within a timeframe of 7:30am - 5:30am.

Work Arrangement: On-site. Subject to change in accordance with business requirements.

These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.

Police Record Check:

The successful candidate will be required to complete a Criminal Record Check.