Recreation and Sport - Program Coordinator-NC308

Summary:

Recreation programs provide all citizens the opportunity to improve self-esteem, motor skills, creativity, physical fitness, and social skills through a variety of crafts, arts, and physical activities.

Role:

Reporting to a Recreation Supervisor, the Program Coordinator assists with the delivery of recreation programs across the City of London. This casual position works as part of a team in a public facing fast paced environment ensuring programs are run efficiently to meet the needs of the participants while providing excellent customer service to City of London patrons and volunteers.

Job Responsibilities

• Visit programming sites across the city to check in with recreation program instructors.
• Act as a liaison between front line staff and Supervisor to promote teamwork and clear lines of communication and to ensure health and safety requirements are met and reported in a timely manner.
• Assist with the completion of staff evaluations to ensure program is meeting high quality standards, program benefits, High Five benefits (for Child/Youth programs) and compliance of staff policy and procedures.
• Complete all required paperwork and reports as outlined by Supervisor.
• Assist in interviewing front line staff.
• Assist with the delivery of front-line staff training programs.
• Assist with program preparation prior to each program session starting.
• Ensure all program staff complete documentation on a regular basis for attendance, accident reports etc.
• Assist with distribution of parent evaluations and program literature as required.
• Inventory, and re-stock program materials as required, report any purchase needs to supervisor.
• Assist with training and supporting programming staff.
• Demonstrate excellent customer service skills and a positive and professional attitude when communicating with the public and co-workers.
• Use behaviour modification techniques when supervising participants.
• Attend regular staff meetings as required by supervisor.
• Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with community partners, employees and individuals and support programs and initiatives that reflect this commitment.
• Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
• Perform other tasks as assigned.

Qualifications:

• Vulnerable Sector Police Check (VSPC) (Prior to the start of the program)
• Standard First Aid (prior to the start of the program)
• Two years’ experience in a recreation environment
• HIGH FIVE – Healthy Child Development Certificate, QUEST Certification (preferred – applies to Child/Youth Program Coordinators only)
• Knowledge of Microsoft Office software including publisher, excel and word.
• Access to a vehicle at all times during scheduled working hours and proof of a valid driver’s license and car insurance.

Skills and Abilities:

• Ability to demonstrate good communication, high energy, enthusiasm and continued positive attitude.
• Demonstrated interpersonal and customer service skills.
• Knowledge of behaviour modification techniques.
• Ability to work independently and as a member of a team.
• Second language is an asset (please indicate on resume).
• Knowledge of Microsoft Office software including publisher, excel and word and Xplor Recreation registration software (Preferred).
• High level of comfort in fast paced public facing environments.
• Ability to be flexible and travel throughout the city as required by Supervisor.

Other Information:

Wage Range: $19.00-$21.75 per hour

Weekly hours 4:00pm - 10:00pm Monday - Thursday; 24 hours per week

Position supports the adult and older adult recreation programs