Summary of Duties

Reports to the Manager, Licensing and Elections. Performs licensing and customer service duties for the City Clerk's Office. Responsible for providing first point of contact in person, by phone and email for the Corporation.

Work Performed

Processes applications for lottery licenses, dog and cat licenses, marriage ceremonies, use of the community suite, special occasion permits and liquor licenses and maintains all records and documentation associated therewith.

Receives and verifies lottery license reports and related documentation to ensure all information is reported and that the information is accurate.

Acts as Deputy Division Registrar in accordance with the provisions of the Vital Statistics Act.

Acts as Deputy Issuer of Marriage Licenses in accordance with the provisions of the Marriage Act.  

Answers the City of London email inquiries and main information telephone line to provide general information about City programs and services and/or transfers callers to the appropriate employee in the organization.

Answers the City Clerk’s Office email inquiries and main information telephone lines to provide information about services and/or assists callers to the appropriate employee within the division.

Greets the public who enter City Hall and provides general information about City programs and services and/or directs the public to the appropriate section of the Corporation.

Receives and processes applications for and renewals of boulevard parking agreements.

Assists the Manager of Licensing and Elections in performing clerical duties with respect to the processing of accounts payable and receivable.

Receives, records and balances City Clerk's Office cash receipts.

Prepares letters, reports and statements related to Vital Statistics and Licensing. 

Conducts tours of City Hall for outside organizations.

Provides assistance during the municipal elections.

Performs related duties as assigned.

Qualifications/Experience

Completion of a one-year Office Administration Certificate from an Ontario Community College, or equivalent. Completion of AMCO Municipal Administration Program (MAP) courses is an asset.

One year of previous related experience is required. 

Specialized Training & Licenses

AMCTO Municipal Administration Program (MAP) can be obtained on the job.

Demonstrated proficiency in word processing, spreadsheets and Corporate software (JD Edwards, SharePoint, Kronos, etc).

Compensation and Other Information

$38,822 - $56,836 (Level 7)

This position is being filled on a temporary basis for up to 2 years. 

Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.

These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.

NOTE: Applicants may be required to complete a job related test.

Our hiring process is in accordance with the Mandatory Proof of COVID-19 Vaccination Administrative Policy

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.