About Us
Research Psychologists Press/SIGMA Assessment Systems specializes in products and services related to employee selection, leadership development, career testing, personality and clinical assessments.

RPP/SIGMA has been committed to developing and delivering exceptional assessment solutions and superior client service for almost 50 years. If you’re looking for an exciting, rewarding job opportunity, join our enthusiastic, talented team of professionals.

Position Summary
Reporting to the Customer Service Manager, you would be part of the administrative team. You will be answering any incoming calls and support emails. Candidate would be trained to provide support for our online testing platforms, and testing products.

Successful candidate will:

• Represent RPP/SIGMA and its products and services to clients in a positive, accurate, and professional manner through phone and email support/communications
• Provide help desk support and responsibilities
• Learn our various online platforms (ie., SigmaTesting.com) and other systems in order to support calls
• Fulfil orders from clients
• Print and scan documents as required
• Assist with updating of reports

Qualifications

• University/College diploma. A Bachelor’s degree in Psychology considered an asset.
• 2 years-experience in an administrative role

Competencies

• Excellent communication and interpersonal skills with an outstanding approach to customer service
• Strong computer skills with proficiency in Microsoft suite, specifically Word and Excel
• Organization skills with strong emphasis on attention to detail
• Strong work ethic with passion to learn
• Ability to take initiative, prioritize, and manage time effectively
• Ability to work as part of a team as well as independently

Hours: 14-20 hours per week
Compensation: $18-20/hour depending on experience
 
This position is located in downtown London, ON and offers the opportunity to work in an engaging, challenging, rapidly-growing business environment that connects organizations around the globe with products and services.

RPP/SIGMA offers competitive wages, flexibility of hours, and the opportunity to move into a full-time position. Friendly staff and clientele contribute to an enjoyable work environment.
 
Please submit Cover Letter and Resume before October 15, 2015 to jobs@sigmahr.com.