StarTech.com is currently looking for a Supervisor, Customer Advisory Team to join our Customer Service team at our Corporate Office in London, Ontario.

Reporting to Manager, Customer Service, the Supervisor, Customer Advisory Team will be responsible for day to day operations, coaching and development of team members, with a focus on quality interactions and exceptional customer experiences. This person will work closely with management to implement service and support related initiatives.

This position offers a competitive salary, bonus potential, and benefit package.

What You Will Gain

• Development as a leader in a customer-focused environment
• An opportunity to mentor team members with regards to goal setting and achievement
• A chance to assist trainers in developing progressive training initiatives 
• An opportunity to work cross-functionally and collaboratively with many departments in the business

What You Can Show Us

• Strong leadership, coaching and organizational skills
• Experience leading a team
• Excellent verbal and written communication skills, interpersonal skills and the ability to build relationships across all levels of a business
• Strong group presentation and one-on-one facilitation skills
• Capacity to learn and retain information about technical products

How to Apply

Please select the one that works best for you!

1. Submit your resume in confidence by applying on-line directly to www.startech.com/careers
2. Apply via our LinkedIn posting on our LinkedIn Careers page StarTech.com Careers

StarTech.com is able to provide accommodation to job applicants throughout the hiring process. If you require an accommodation during the application process or through the selection process, please advise in your cover letter.

By applying to this position you are confirming you possess either a Canadian citizenship, permanent resident status or work permit

About Us

StarTech.com Ltd. is a global manufacturer of hard-to-find parts and accessories that connect and enhance business technology. We make it easy for IT professionals around the globe to identify, find, get and use the parts they need to enable their business solutions.

Our channel partners, proprietary web resources, and friendly, professional and responsive employees ensure the IT professional gets the product they need.

Founded in 1985 by entrepreneurs Paul Seed and Ken Kalopsis, we are a privately-owned company with our Corporate Office in London, Ontario, Canada. We operate in 16 countries worldwide, spanning North America, Europe, the UK and APAC. We will continue to expand our global footprint in the years to come.

A vibrant tech company, we offer an enviable workplace with a track record of growth and recognition. We’re big on service and team spirit without taking ourselves too seriously.

By conquering new markets and creating diverse career opportunities, we offer you a place to grow. Plus, our commitment to training and development will keep your skills sharp. We also know you have a life outside work. That’s why we offer benefits that take good care of you and your family and support you to actively participate in your community. It all adds up to a good life.

What’s more, StarTech.com has been recognized as a “50 Best Managed Company” in Canada, one of Canada’s “50 Best Small & Medium Employers”, one of the top 500 fastest growing Canadian companies on the Profit 500 list and has been an honoree on the INC 5000 list of the fastest growing private companies in the United States for nine years.

StarTech.com has grown globally from $45M in 2011 to its current revenue of over $195M. It continues with double digit year-over-year growth. StarTech.com knows its business is to understand its customer. The company’s commitment to understanding its customer has not only informed its day-to-day operations, but it continues to serve as the foundational component of its corporate strategy.

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