Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Full-time |
| Location: | London, ON |
| Date Posted: | Sep 17, 2021 |
| Experience: | 2 Years |
| Education: | College Diploma (2 years) |
Job Description
The Customer Service Administrator is the liaison between our customers and production. This role is responsible for ensuring that customer orders are received and processed to meet customer expectations.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer orders – Process purchase orders, create work orders, confirm ship dates
- Ensure information from customer is complete to process order – drawings, specifications, volume, delivery requirements
- Ensure accuracy and timeliness of production process
- Identify and resolve problems related to customer orders – on time delivery, quality
- Monitor order status, provide updates to customer
- Track, communicate and execute any customer-initiated order changes – design, specifications, delivery requirement, etc.
- Communicate any production questions or concerns to the customer for resolution
- Maintain and ensure customer satisfaction
- At least 2 years’ experience in a manufacturing environment
- Must be able to read engineering drawings
- Post-secondary education in engineering, business or any technical programs
- Proficient in MS Office – Excel, Word, PowerPoint
- Excellent organizational, analytical, problem solving and interpersonal skills
- Excellent verbal and written communication skills
- Time management skills with the ability to effectively balance changing priorities
Application Contact Information
| Company Name: | Canduct Industries Ltd. |
| Email Address: | careers@canduct.com |
| Company Website: | https://canduct.com/ |
