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Case Management Coordinator

by London Police Service

Location: London, ON
Date Posted: Jun 06, 2023
London Police Service

Job Description

Position:                               Case Management Coordinator  

Status:                                   Temporary, Full Time (up to six months)

Application Deadline:         June 20, 2023 @ 11:59 PM

Position Summary

The Case Management Coordinator is responsible for data entry, administrative duties, and the dissemination of information on court files. The team of Case Management Coordinators work collaboratively with the London Police Service (LPS)’s justice partners in the timely exchange of disclosure and related subject matter using a number of varying software programs.


  • Process and audit files received from the Charge Preparation Unit including new charge packages and future date files for clerical accuracy.
  • Modify and update records on Record Management System (RMS) to align with provincial and federal court records using various software programs.
  • Update and verify Criminal, Superior Court, and Federal court dates on docket and purge lists on CPIC.
  • Remove accused entries to reflect dispositions that take place in court.
  • Add/remove/split charges as required by the Crown Attorney's office.
  • Open and e-disclose overnight arrest files, future date files, Peace Bonds, re-laid Informations, and other documents to Crown Attorney's for viewing by court deadlines.
  • Respond to requests, communicate, and relay information to various service providers within the courthouse such as Crown Attorneys, Justice Officials, Victim Services, and members of the Ontario Court of Justice Office.
  • Consult with other members of the community including Probation Officers, other police services, and the Ministry of Transportation in relation to ongoing disclosure.
  • Create Probation Warrants and Summons.
  • Generate occurrence, court folder and warrant flags on the London Police Service’s RMS to ensure officers are aware of individuals with outstanding warrants/summons.
  • Other duties as assigned within the core competencies.


  • Secondary School Diploma or equivalent.
  • 6-12 months’ experience in office administration or a related field.
  • Strong problem-solving skills and judgement for decisions that usually involve selecting from one of several optimal or existing set of solutions or protocols.
  • Effective communication skills for regular contact with persons inside and outside the organization to give, obtain and/or exchange routine information or decisions requiring general discussion, and explanation to ensure understanding.

Salary:  $47,358

Temporary members receive ten percent (10%) of their hourly rate in lieu of benefits (after 120 calendar days), and are also eligible to join the OMERS Pension Plan Plan upon their first day of hire.

Hybrid Remote Options:

The LPS is currently operating under a Pilot Remote Work Procedure. This position may be eligible for a hybrid work arrangement following successful completion of training.

Hours of Duty:  Day shift; Monday-Friday

Application Process:

Please refer to the “How to Apply” page on our website for application instructions.  We thank all applicants for their interest in the London Police Service; however only those selected will be contacted.

London Police Service is committed to creating and fostering a diverse and progressive workforce that is representative of the citizens that we serve. It is the LPS policy not to discriminate against any employee or applicant, in accordance with federal and provincial regulations and to base all employment decisions only on valid job requirements. 

Applicants requiring accommodation for any stage of the application process, please contact Alex Newton, HR Specialist,

The London Police Service is located in southwestern Ontario, Canada. We have over 800 members (officers and civilians) and we proudly serve over 400,000 residents in the City of London. Our mission is to ensure the safety and well-being of London’s communities and our goal is to have a membership that is representative of the diverse London community.