Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Full-time |
| Location: | London, ON |
| Date Posted: | Nov 24, 2023 |
Job Description
Organizational Overview:
The Alzheimer Society Southwest Partners actively supports care partners and individuals living with Alzheimer’s disease and other dementias. We advocate for and provide support services, education, and funding for research for those affected by Alzheimer’s disease and other dementias.
Our Vision:
A world without Alzheimer’s disease and other dementias.
Our Mission:
To alleviate the personal and social consequences of Alzheimer’s disease and other dementia’s and to promote research.
Our Values:
Collaboration, Accountability, Respect and Excellence.
Position Title: First Link Care Navigator (FLCN)
Location: Middlesex (London) Office, with some travel to Elgin (St. Thomas) and Oxford (Woodstock) offices.
The First Link Care Navigator (FLCN) will coordinate and integrate supports and services around the person living with dementia and their care partner. In this direct client service role, they will be the key “go-to” person for families after a dementia diagnosis, with responsibility for identifying needs, supporting self-management goals, and strengthening the communication and care planning linkages between providers and across sectors along the continuum of care. The First Link Care Navigator will strive to ensure that every person diagnosed with dementia and their care partners have timely access to information, learning opportunities and support when and where they need it to achieve the following outcomes:
Required Qualifications:
Preferred Qualifications:
Specific Job Responsibilities:
Initial Contact, Assessment and Care Planning:
Navigation and Care Coordination:
Pro-active Follow Up:
Immediate Supervisor:
Indirect Supervisor:
Hybrid work model: office setting and some work from home. General office duties, typing, filing, occasional lifting / carrying 25lbs, reaching, bending, walking, sitting, and standing. Freedom of movement throughout the day. Some travel required.
To Apply:
Interested applicants will submit a complete application package including cover letter and resume in .pdf format to: HR@alzswp.ca (with the job title listed in the subject line).
All applicants will be screened based on receiving a complete application package and according to the qualifications listed in the posting.
We thank all applicants in advance, however, only those selected for an interview will be contacted.
Commitment to Equitable Recruitment:
The Alzheimer Society Southwest Partners (AlzSWP) recognizes the value and dignity of each individual and ensures everyone has genuine, open, and unhindered access to employment opportunities, free from any barriers, systemic or otherwise. We are dedicated to building a diverse and inclusive work environment, where the rights of all individuals and groups are protected and all members feel safe, respected, empowered, and valued for their contributions.
Our values include collaboration and respect and are the guideposts we use for decision-making of all kinds. We believe that this will guide the organization toward a place of inclusion for all - where equity and access to essential supports and services becomes the reality.
We are committed to inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and AODA. AlzSWP welcomes those who have demonstrated a commitment to upholding the values of equity and social justice and we encourage applications from First Nations, Inuit and Métis, Indigenous Peoples of North America, Black and persons of colour, persons with disabilities, people living with dementia, care partners and those who identify as LGBTQ2S+.
The Alzheimer Society Southwest Partners actively supports care partners and individuals living with Alzheimer’s disease and other dementias. We advocate for and provide support services, education, and funding for research for those affected by Alzheimer’s disease and other dementias.
Our Vision:
A world without Alzheimer’s disease and other dementias.
Our Mission:
To alleviate the personal and social consequences of Alzheimer’s disease and other dementia’s and to promote research.
Our Values:
Collaboration, Accountability, Respect and Excellence.
Position Title: First Link Care Navigator (FLCN)
Location: Middlesex (London) Office, with some travel to Elgin (St. Thomas) and Oxford (Woodstock) offices.
Status: Full-Time, permanent, 35 hours per week, occasional evening and weekend work required.
Position Summary:
The First Link Care Navigator (FLCN) will coordinate and integrate supports and services around the person living with dementia and their care partner. In this direct client service role, they will be the key “go-to” person for families after a dementia diagnosis, with responsibility for identifying needs, supporting self-management goals, and strengthening the communication and care planning linkages between providers and across sectors along the continuum of care. The First Link Care Navigator will strive to ensure that every person diagnosed with dementia and their care partners have timely access to information, learning opportunities and support when and where they need it to achieve the following outcomes:
- increase system capacity to provide families facing a dementia diagnosis with system navigation support,
- improved client experience and health for the person living with dementia and their care partner(s),
- greater care partner capacity and competency to effectively manage their role and reduce incidence of crisis situations,
- enhanced capacity for the person living with dementia to remain in their own home and community for as long as possible.
Required Qualifications:
- Minimum bachelor’s degree in social work, gerontology, or other related health care discipline,
- 3 to 5 years client service experience in the health and/or social service sectors,
- Experience working directly with people living with Alzheimer’s disease or other dementias and their care partners,
- Understanding of roles and linkages across primary care, community care and specialized geriatric services,
- Strong knowledge of client-centered philosophy and knowledge of clinical practices and training models related to dementia (e.g.: P.I.E.C.E.S. and U-First!),
- Experience in assessment and care planning/coordination,
- Excellent communication (verbal and written),
- Exceptional interpersonal skills, including shared decision-making and facilitation,
- Ability to prioritize workload and manage competing tasks,
- Ability to take initiative and be resourceful,
- Excellent problem-solving and change management skills,
- Proficiency in technology (Microsoft office and case management systems),
- Demonstrated ability to work independently and within a team,
- Expertise and experience in cultural sensitivity and diversity,
- Ability to speak French or other languages an asset,
- A class “G” driver’s license and access to a vehicle on a daily basis is required,
- A Police Vulnerable Sector Check is required.
Preferred Qualifications:
- Registered health professional designation
Specific Job Responsibilities:
Initial Contact, Assessment and Care Planning:
- Pro-actively manage incoming First Link referrals to facilitate early intervention and ensure that clients (people living with dementia and their care partners) have a named point of contact for care navigation support as early as possible before and/or after diagnosis,
- Gather information, conduct, or review relevant assessments, and meet with clients (people living with dementia and care partners) to identify current and future needs, goals and level of risk,
- Establish appropriate intervention plans with internal and external resource matching to meet bio/psycho/social needs using a person/family-centred approach,
- Identify needs related to care coordination across service providers and outline responsibilities of all parties.
Navigation and Care Coordination:
- Support clients in navigating the system to access appropriate learning opportunities, support services, care and resources as identified in their individualized plan of service,
- Pro-actively facilitate and advocate for linkages, communication, information exchange and coordination between clients and service providers along the continuum of care,
- Facilitate regular and ongoing care conferences between clients/care partners and all members of client/care partner care team. This may include in-person meetings and use of a range of technology options and/or accommodations, including language translation services, video conferencing, etc,
- In collaboration with internal and external parties, engage in problem solving and develop strategies to address/overcome barriers in effective coordination/integration of supports and services,
- Leverage and maintain positive working relationships with physicians, health care professionals, health and community support service providers (e.g. hospitals, primary care, mental health, BSO, long-term care, retirement homes, police/fire/paramedics/community paramedicine, specialized geriatrics, community Health Links), and other relevant partners through proactive outreach activities,
- Support awareness of First Link to health professionals, service providers and other relevant community stakeholders in collaboration with internal and external partners.
Pro-active Follow Up:
- Monitor and provide proactive follow-up for clients and care partners to ensure ongoing collaboration across services/providers and to identify opportunities for new or emerging care options to meet changing needs and to address service/support gaps,
- Provide supports to clients and care partners as they transition through use of different parts of the health, social and residential care systems.
- Quarterly performance meetings and annual performance review with Director of Programs and Services,
- Collect, maintain and report required quantitative and qualitative data to support province-wide monitoring, evaluation, and reporting,
- In collaboration with the Alzheimer Society of Ontario and Ministry, participate in planning and implementation of evaluation to examine the overall effectiveness of First Link referral, intake, navigation, care coordination, and proactive follow-up functions, to ensure a timely response to emerging needs,
- Work with programs team to continually evaluate services by soliciting ongoing feedback from clients as well as completing written questionnaires as appropriate,
- Always represent the Alzheimer Society Southwest Partners in a professional manner, treating all internal and external clients with respect and dignity and always act in the best interest of the Society,
- As an employee of a non-profit organization, you are expected to participate in fund development activities as required,
- Other related duties as requested by the supervisor or CEO.
Immediate Supervisor:
- Director of Programs and Services
Indirect Supervisor:
- CEO
Hybrid work model: office setting and some work from home. General office duties, typing, filing, occasional lifting / carrying 25lbs, reaching, bending, walking, sitting, and standing. Freedom of movement throughout the day. Some travel required.
To Apply:
Interested applicants will submit a complete application package including cover letter and resume in .pdf format to: HR@alzswp.ca (with the job title listed in the subject line).
All applicants will be screened based on receiving a complete application package and according to the qualifications listed in the posting.
We thank all applicants in advance, however, only those selected for an interview will be contacted.
Commitment to Equitable Recruitment:
The Alzheimer Society Southwest Partners (AlzSWP) recognizes the value and dignity of each individual and ensures everyone has genuine, open, and unhindered access to employment opportunities, free from any barriers, systemic or otherwise. We are dedicated to building a diverse and inclusive work environment, where the rights of all individuals and groups are protected and all members feel safe, respected, empowered, and valued for their contributions.
Our values include collaboration and respect and are the guideposts we use for decision-making of all kinds. We believe that this will guide the organization toward a place of inclusion for all - where equity and access to essential supports and services becomes the reality.
We are committed to inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and AODA. AlzSWP welcomes those who have demonstrated a commitment to upholding the values of equity and social justice and we encourage applications from First Nations, Inuit and Métis, Indigenous Peoples of North America, Black and persons of colour, persons with disabilities, people living with dementia, care partners and those who identify as LGBTQ2S+.
