Job Expired
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This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Full-time |
| Location: | London, Ontario |
| Date Posted: | Jul 25, 2016 |
| Experience: | 1 Year |
| Education: | High School Diploma |
Job Description
Job Title: Customer Service Representative
Reports To: Admin Manager
Department: Administration
The Company
Established in 1996 THINQ Technologies Ltd. (DBA DirectDial.com) is a business-to-business reseller of IT products and services. Leveraging our strong internet presence we serve the Information Technology needs of business, government, educational institutions, and IT Consultants throughout Canada and the USA. Headquartered in downtown London, Ontario with 35+ employees, DirectDial.com is one of Canada’s fastest growing technology providers partnering with over 200+ vendors including HP, Microsoft, Xerox, Cisco, IBM, Lenovo, Toshiba, Acer, Asus, Epson, NEC, Samsung, Sony and Lexmark.
The Position
As a DirectDial.com Customer Service Representative you will be responsible for responding to customer inquiries with timely and accurate information. You will receive and log product return requests and arrange for refunds and credits. Some basic shipping and receiving requiring minor lifting may be required. Other general office/clerical duties may be required.
Reports To: Admin Manager
Department: Administration
The Company
Established in 1996 THINQ Technologies Ltd. (DBA DirectDial.com) is a business-to-business reseller of IT products and services. Leveraging our strong internet presence we serve the Information Technology needs of business, government, educational institutions, and IT Consultants throughout Canada and the USA. Headquartered in downtown London, Ontario with 35+ employees, DirectDial.com is one of Canada’s fastest growing technology providers partnering with over 200+ vendors including HP, Microsoft, Xerox, Cisco, IBM, Lenovo, Toshiba, Acer, Asus, Epson, NEC, Samsung, Sony and Lexmark.
The Position
As a DirectDial.com Customer Service Representative you will be responsible for responding to customer inquiries with timely and accurate information. You will receive and log product return requests and arrange for refunds and credits. Some basic shipping and receiving requiring minor lifting may be required. Other general office/clerical duties may be required.
Education, Experience, Skills & Interests
A high school diploma is required.
Strong working knowledge of standard office tools including word processing, spreadsheet, e-mail and internet required.
Excellent communication skills, both written and verbal, are a must.
A keen interest in computer or related technologies is a definite asset.
Compensation
$ 12.50/hr with 40 hour work week Monday to Friday 8:30 to 5:00. Medical and dental benefits after 6 months of employment.
How to Apply
By Fax - (519) 964-3139
By E-mail - ctrottier@directdial.com
