Summary of Duties

Reporting to the Senior Manager, Facilities, the Manager, Facilities Design and Construction oversees the implementation of both interior projects and capital projects throughout the City of London, ensuring the facilities continue to meet the evolving needs of the corporation. This position will oversee a multi-disciplinary team providing daily oversight and coordination of projects using best practices and methodology to ensure work is planned and executed to meet applicable standards, quality, and stakeholder requirements. The Manager, Facilities Design and Construction liaises with City of London Service Areas and Divisions in enterprise-wide collaboration.

Work Performed

• Provide leadership in the coordination and delivery of (programs, initiatives, policies, projects, planning) that contribute to the implementation of strategic initiatives for Fleet and Facilities to meet the Council’s Strategic Plan.


• Responsible for managing employees including hiring, coaching, administration, and performance aspects of reporting employees. Respond to sensitive and confidential human resource issues as required.


• Provide leadership in the execution and delivery of services and programs in the following areas of accountability:
  
  • Responsible for the successful outcomes of all assigned projects including the planning, initiation, execution, delivery and closeout of projects.
  
  
  • Manage projects and facilities services in accordance with applicable legislation, guidelines, municipal policies, procedures and directives.
  
  
  • Develop and execute detailed project plans to deliver high quality projects including comprehensive schedules, communication plans and critical path milestones and monitor for continuous improvement throughout the project lifecycle.
  
  
  • Develop budgets and project plans based on available financial resources and priorities and provide strategic advice and guidance and monitor the budget throughout the project.
  
  
  • Collaborate with service areas across the corporation to understand their short- and long-term needs and develop solutions that balance their needs with the corporation’s goals.
  
  
  • Oversee the preparation of tenders, contracts and quotations for related areas.
  
  
  • Manage individual projects in liaison with staff, consultants and contractors and ensure asset data and information is collected/updated in preparation for entry into appropriate software and provide data to Facilities Planning, Energy and Assets.
  
  
  
  


• Encourage and support employee participation and commitment to divisional and organizational objectives. Actively mentor, provide development opportunities and build team performance with direct reports.


• Provide updates, information and recommendations to the Senior Manager, Facilities on priorities with responsibility to operationalize identified goals and strategies.


• Identify and recommend internal controls in the form of policies, procedures, practices in relation to the general and specific risks of the Corporation; ensure internal controls are implemented, monitored and reported on specific to the Division.


• Liaise with unions on issues that affect bargaining unit employees as required.


• Promote and foster working relationships with employees and bargaining units and ensure consistent application of the collective agreements.


• Fairly and consistently administer provisions of various collective agreements to promote resolution of grievances.


• Provide representation at mediation and arbitration proceedings as required.


• Build and support employee commitment to a high level of performance in all areas of customer service, employee safety and delivery of individual goals and objectives.


• Engage in opportunities to work across Divisions and Service Areas in support of enterprise-wide collaboration.


• Prepare reports for Council and various Committees as required.


• Identify, recommend, adapt and implement innovative and effective work practices and procedures to improve service delivery and the business responsibilities of the team.


• Recommend and develop processes and tools needed to increase efficiencies and improve the effectiveness of services provided by the Unit.


• Implement strategies to track performance measures for Unit deliverables, using appropriate data collection and analytics.

• Adhere to the Procurement of Goods and Services Policy; includes the responsibility of delegation of procurement initiation approval authority and delegation of approval authority for professional consulting services as per policy amounts.


• Provide input to the development of the annual operation budget for Fleet and Facilities.


• Represent the Service Area at Standing Committees and Council meetings as required.


• Represent the City of London and Service Area in legal proceedings as required.


• Prepare a response to inquiries from elected officials, media and the public as requested by the Manager, Director or Deputy City Manager of the Service Area.


• Represent the Division on the various boards and committees of external organizations, associations and government partners to promote the City of London as a leader, share best practices, build relationships, and recommend solutions as required.


• Demonstrate commitment to anti-racism, anti-oppression, and human rights through interactions with stakeholders, employees and individuals and implementation of policies, programs and protocols that reflect this commitment.


• Demonstrate commitment and adherence to Health and Safety legislation and programs; and actively promote a culture of safety with direct reports. 

Qualifications/Experience

• A degree in Engineering, Business Administration, Architecture, Facilities Management or in a relevant area of study or equivalent combination of education and related professional and lived community experience.


• Five to seven years of progressively responsible experience managing people and projects in a related field or equivalent combination of education and related professional and lived community experience.


• Certification from Ontario Association of Certified Engineering Technicians and Technologists (OACETT) is an asset.


• Certification in Professional Project Management is an asset.


• Knowledge of theoretical and practical elements of project management that include project staging, project charter development, Gantt charting, Critical Path Monitoring (CPM), etc.


• Fundamental knowledge of regulatory codes and design standards, office space planning, facilities planning and design principles, furniture systems and familiarity with construction and project management methodology.


• Valid Driver's License-Class G and the ability to attend site visits.

Skills and abilities in the following areas are necessary:

• Demonstrated knowledge and experience in the above identified areas of accountability with an understanding of the area’s programs and services and how the work of the area aligns with the objectives of the Division.


• Demonstrated analytical and business planning skills with a proven track record for effectively implementing and monitoring programs and services.


• Demonstrated knowledge and experience in contract administration, project management and delivery methodology and related processes and documentation.


• Demonstrated positive and proactive leadership capabilities, adept at leading a group of employees, contracted services, and consultants; demonstrated commitment to developing high performance teams.


• Demonstrated ability to inspire the people they lead through productive and honest dialogue, with personal integrity and actions.


• Ability to be a trusted advisor and/or advocate in sensitive and/or emotionally charged situations.


• Demonstrated perseverance and resilience in addressing and escalating as required, challenges and emergent issues.


• Proven commitment to the safety of employees with knowledge of the Occupational Health and Safety Act and applicable regulations as it relates to the position.


• Ability to provide a high level of attention to detail, make sense of data and solve problems.


• Highly developed interpersonal and customer services skills, including conflict resolution and problem solving; demonstrated ability to effectively communicate with diverse populations within the community; experience working collaboratively with organizations, clients, and other stake holders. Political acumen to identify and manage issues.


• Ability to understand the importance of service delivery; implement initiatives that support the section’s customers in a timely and effective way.


• Computer literacy in Microsoft Office, and related software and database applications. 

Compensation and Other Information

$96,723 to $126,632

Our hiring process is in accordance with the Mandatory Proof of COVID-19 Vaccination Administrative Policy

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.