- Computer Literacy – Proficient in Outlook, Word, Excel
- Able to direct human and physical resources
- Able to handle multiple tasks with frequent interruptions
- Effective organizational, communication and interpersonal skills
- Knowledge of ISO 9001
- SPC Knowledge and interpretation
- Knowledge in gauge selection / functionality
- Knowledge of PPAP/Advanced Project Planning
- Ability to develop & maintain production Quality/Control Plans
- Ability to read blueprints and GD&T
- Knowledge and usage of inspection equipment
- Knowledge of calibration procedures
- Knowledge of ASTM/specifications/military
- Ability to make effective decisions
- Leadership, organizational and skills
- Ability to problem solve
- Experience in problem solving techniques, Quality Systems, APQP, Statistical Methods, Control Plans and PPAP’s
- Able to work independently
- Project Management techniques
- Frequent involuntary interruptions
- Internal product, process and systems audits
- Close attention to details
- Able to meet deadlines
- Working with others at all levels within the Company and outside customers/vendors
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- Planning, monitoring and problem solving of quality processes to meet efficiencies and utilization , department requirements and thru put
- Provide job training and coaching
- Continuous Improvement, make recommendations to improve productivity and reduce overall costs
- Initiate actions to prevent the occurrence of product, process or quality system non-conformance
- Identify and record and problems relating to the product, process or quality system
- Initiate, recommend or provide solutions through designated channels
- Verify the implementation of solutions
- Control further processing, delivery, or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected.
- Ensure customer satisfaction for quality related items. Develop action plans and implement the necessary requirements for all non-conforming items.
- Participate in the APQP process to ensure:
- Feasibility of the design and process to produce the product as specified.
- Address any quality issues, including GD&T, gauge design, testing requirements and timing, capability study requirements and timing, applied statistical methods, and Advanced Quality Plans (such as prototype, pre-launch, and production control plans, etc.).
- Recommend designation of KPC’s, KCC’s
- Support and participate in APQP activities and trials (such as packaging trials, paint/process trials, etc.) as required.
- Responsible for determining customer requirements on assigned programs and obtaining acceptance and limit samples. Responsible for communicating customer requirements and standards within the organization.
- Review customer, internal, and supplier rejections. Initiate, coordinate, and follow up on corrective and preventive actions and recommend course of action.
- Represent the “Voice of the Customer” in part quality issues. Recommend acceptance or rejection.
- Responsible for preparing PPAP submissions on assigned programs.
- Review ECN’s for quality issues. Contact the customer for approval when necessary.
- Coordinate and participate in dimensional evaluation of parts using appropriate gauges and fixtures including SPC studies. Ensure that equipment is properly calibrated prior to use. Promptly report any items that are found to be out of calibration and coordinate corrective actions.
- Coordinate and participate in Gauge Accuracy, Repeatability and Reproducibility Studies.
- Perform process capability and process performance (KCC) studies and data collection. Report results on the appropriate statistical charts.
- Train operators and quality auditors to perform in-process inspections. Participate in operator and Quality Inspector training.
- Monitor process, product, and quality system performance in accordance with the applicable product standard and procedures. Report and initiate corrective action for all non-conformances.
- Participate as required in cross functional team activities.
- Preform product, process, supplier and systems audits
- Carryout other tasks as assigned by the Quality Manager.
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