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Coordinator, Financial Aid Services and Outreach

by Fanshawe College

Reference #: FAA 40567
Position Type: Full-time
Location: London, ON
Date Posted: Jul 25, 2022
Experience: 5 Years
Education: College Diploma (2 years)
Fanshawe College

Job Description

Coordinator, Financial Aid Services and Outreach (FAA 40567)
Financial Aid and Student Awards
Office of the Registrar

Location: London
Employment Group: Support
Hours:  35 hours per week.  
Pay Details:  $33.05 per hour
Closing Date:  August 9, 2022

Working at Fanshawe College
As an employee of Fanshawe College you may be required to work on-campus, remotely, or a combination thereof. Confirmation of your work location will be clarified with you upon hire, and may be subject to change based on the duties required of your position.

Note:  This is a full-time temporary position until January 20, 2023 (35 hours per week).

Duties:  Under the direction of the Associate Registrar, the incumbent co-ordinates and assists the team to achieve departmental and Ministry-directed Financial Assistance program deadlines. Provides customer service to students, parents, agencies, departments and divisions for application and ongoing administration of OSAP and Ministry-directed Financial Assistance programs. Provides advice and assistance to staff on complex OSAP matters. Assists the manager with development of various forms, communication and marketing of Financial Assistance programs. In collaboration with the Bursary & Outreach Coordinator, performs and coordinates staff to perform outreach to internal and external stakeholders. Ensures ongoing training of Financial Aid staff related to changes and updates to OSAP/Ministry-directed program policies and procedures.

  • Post-secondary 2-year diploma or equivalent in Business Administration, Office Administration, Finance, Accounting or related discipline
  • Minimum 5 years’ experience in a high volume, multitask environment with direct customer service
  • An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
  • Experience working with, analyzing and interpreting OSAP policies and procedures
  • Systems experience with financial databases and government, or similar enterprise-wide systems Recent experience within a post secondary environment, coordinating the tasks and schedule of a work team, public speaking, presentation development, and the ability to interact with diverse groups and high-risk clients
  • Demonstrated strong organizational skills and attention to detail
  • Demonstrated ability to work independently and as a team
  • Demonstrated excellent verbal and written communication skills

While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

How to Apply:
For more information and how to apply, please visit the Fanshawe College website at:
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

Fanshawe College is an equal opportunity employer.  We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant's accommodation needs.