Drake International is looking for an experienced Quality Engineer to join our clients site. This is a contract role expected to last between 3-6 months. The ideal candidate will have exceptional communication and problem solving skills as you will be a key part of the customer experience. 

Essential Job Functions:

• Responsible for leading resolution/problem solving to External Customer Complaints (CC´s), ensuring standard work has been followed, root causes are clearly defined, communicated and corrective actions are implemented and sustained

• Review complaints, track and closure

• Complete all required Quality Assurance tasks to onboard new suppliers
• Conduct internal audits including audit reports and managing audit non-conformances as per ISO9001:2015 requirements
• Hands on responsibility for the execution of an effective Quality Management System with focus on compliance with ISO9001:2015
• Effectively lead resolution/problem solving to Internal Non-Conformances (NC´s), ensuring standard work has been followed, root causes are clearly defined, communicated and corrective actions are implemented and sustained
• Applies critical decision-making skills toward assessing customer complaints and resolution
• Applies sound systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues through interactions with project teams and product investigation. 
• Drives corrective actions to suppliers through the supplier corrective action report process.
• Release and maintain records in the QMS with strict adherence to Good Documentation Practices. 
• Performs a broad variety of tasks in support of quality
• Represent Quality in cross-department meetings, as needed
• Capable of leading Problem-Solving Process (PSP) to drive process improvement

Minimum Qualifications:

• Minimum 3-4 years of relevant work experience. Must be proficient in English, verbal and written.
• Understanding of the relevant regulations (e.g. ISO9001:2015), standards and operating procedures
• Good knowledge of sampling inspection standards and criteria
• In-depth knowledge of engineering fundamentals and read engineering drawings 
• Certified QMS auditor will be an advantage
• Demonstrate proficient level of computer skills, especially Excel (data analysis)
• Strong interpersonal communication skills with the ability to effectively communicate and work interdepartmentally.
• Ability to accomplish goals and work with minimal supervision.
• Demonstrated understanding or aptitude to understand continuous quality/process improvement tools (5S, SPC, DMIAC, root cause analysis tools, etc.).

• Maintains a positive attitude, is self-motivated, and works well independently and as part of a team.

Interested candidates, please submit your resume for consideration. While we appreciate all applications, only those qualified will be contacted for an interview.

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