Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Contract |
| Location: | London, Ontario |
| Date Posted: | Oct 16, 2021 |
Job Description
Agilus is recruiting for a Bilingual Associate Service Desk Analyst in the Insurance Industry in London, Ontario.
This opportunity provides the welfare of working from home. We are seeking a highly motivated Service Desk Analyst who has a passion for customer service first, and technology second. As a Bilingual Associate Service Desk Analyst, your main tasks will include performing classification, initial support, investigation, and diagnosis of incidents in both English and French. Responsibilities:
- Responding to contacts from Service Desk customers and support teams
- Performing classification, initial support, investigation, and diagnosis of incidents
- Resolving incidents or assign to appropriate second level teams
- Contributing technical content and departmental procedures to the Service Desk knowledge base
- Participating in process improvement opportunities
- Maintaining timely awareness of current initiatives, rollouts, and changes to the technical environment
- Working a variety of shifts in a 24/7 environment.
An ideal candidate has:
- Great communication skills
- A passion for technology
- Service Desk experience
- Bilingual
- Able to work variety of shifts in a 24/7 environment
Total rewards:
- (Covid) Safety protocols
- Industry Leader/“Best Managed†client
- Opportunity for extension or permanent placement
Please apply directly online
Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.
Agilus Work Solutions is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair,
equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome
candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is
important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.
 Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request.
Application Contact Information
| Company Name: | Agilus Work Solutions |
| Application URL: | Click here to apply online |
