Position Title: IT Technical Support Assistant  

Location: London Ontario 

Education: College Diploma or equivalent 

Experience:  1 year or recent graduate 

Key Responsibilities 

• Network Administration and IT support desk services for our client managed service customers onsite and remote support. 

• Providing IT Technical Customer service/support for business technology including but not limited to, Servers, desktops, laptops, network devices, mobile devices, applications, and printers. 

• Capacity to communicate customer service and resolving technical issues effectively to customers and clients onsite, remotely and by telephone. 

• Be able to work independently as well as a team member. 

• Strong aptitude for problem solving. 

Experience or knowledge in the following: 

• Windows Server Administration 

• Microsoft 365/Exchange 

• Networking Hardware and Software 

• Windows and Apple Desktop and Office support 

• Mobile Devices -managing iOS devices, MDM. 

Additional Details: 

• Valid driver’s license & reliable transportation required 

• Clients located in London and Southwestern Ontario 

• Small Business environment 

We thank all applicants for their interest however, only those selected for an interview will be contacted. Thanks