Knighthunter.com / London, ON - Starlim North America Corporation

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Location:	London, ON
Date Posted:	Apr 03, 2023

Job Description

QUALITY MANAGER

Starlim North America is a global leader in the manufacturing of silicone parts specializing in custom Liquid Silicone Rubber moulding for health care and automotive industries.

Located in London since 2004, our Austrian mother company has been expanding world-wide since 1974. Our proprietary, fully automated, world-class technologies and high quality products, combined with creative, continuous improvement and lean manufacturing technologies allow us to deliver high quality products.

As leader of the Quality team, you will manage all aspects of the Quality System to ensure compliance with both standards and customer specific requirements. This includes implementation of quality controls, customer relations and team member training.

Key focus:

Maintenance and further development of the existing integrated management system in consideration of the principles of the company
Ensuring that new regulations and customer system requirements are implemented and monitored throughout the company
Representative for customers with the responsibility and authority to ensure that customer requirements are taken into account
Responsible for the implementation of quality control systems
Certification to quality standards
Working with Production and Process Teams in order to maintain Starlim’s high level of quality
Training of employees to compliance of quality and customer specifications
Maintenance and further development of the existing integrated management system (ISO9001, IATF16949, ISO14001, ISO45001, ISO13485, ISO 50001, ISO26000)
Direct the certification to ISO 9001, IATF 16949, ISO 14001, ISO45001, and ISO 13485
Developing, implementing, and maintaining the ISO certified Quality Management System
Strategic alignment of the management system including new regulations and customer-specific system requirements like IQ, OQ, PQ, Cleanliness, etc.
Conducting internal and supervising external process and system audits including tracking of measures and monitoring of implementation
Identification of improvement possibilities on organizational, quality and systematic issues
Analysis of SPC results and drive improvement towards 6 Sigma
Determination of corrective and preventive measures, or initiation and assistance.
Review of specifications, quality assurance agreements and customer-specific system requirements and implementation of the requirement.
Selection of special characteristic and definition of quality targets.
Timely customer response to include 8D’s, PPAP’s, CSR’s, requests for compliance statements, etc.
Supporting or conducting training to all Starlim team members and ensure adherence to Starlim Management System
Direct the implementation of test procedures in accordance with standards and customer requirements
Work closely with Process Teams regarding test results, continuous improvements and quality system requirements
Visit suppliers and customers as required within North America and Europe
Manage and train the Quality Department, formal performance feedback to all Employees annually; regular feedback as required
Responsible for departmental staffing, budgeting and planning
Responsible and accountable to ensure department is operating efficiently and is showing positive Quality results
Implementation and Key User for Babtec computer aided quality software
Other duties as assigned by the Vice President/CEO
Should conduct other work activities according to established job instructions and follow procedures and practices of Starlim North America Corporation
Adherence to responsibilities as per OHSAS 18001 / ISO 45001
Support Environmental, Health & Safety initiatives throughout the facility, ensuring safety, housekeeping and quality standards are maintained

Do you have?

Related University Degree/College Diploma
Certified QMS Auditor

Minimum 7 years related experience in management position such as Quality Manager, Quality Assurance Manager or Manager in a manufacturing environment improving quality systems and training employees
Demonstrated knowledge of quality systems and ability to sustain a strong Quality Management system
Experience with automotive/medical device quality requirements and the required documentation (PPAP, 8D, CQI, FMEA, APQP, Control Plans, IQ, OQ, PQ, etc.)
Utilisation of SPC and advance statistical methods
Experience working with customers resolving quality issues
Oriented to a manufacturing organization

Successful candidate will also possess:

Effective customer and supplier collaboration
Extensive knowledge of the quality core tools that include APQP, FMEA, MSA, PPAP, and SPC
Knowledge and proven experience in 6 Sigma
Thorough knowledge of ISO 9001, IATF 16949, ISO 14001, ISO 13485 Quality Management Systems
Solid communication and presentation skills
Demonstrated ability to work as a team player and motivate others effectively within a team environment to get the required results. Act as a coach and mentor to Quality Department
Encourage professional development to enhance team performance. Cross train employees to maximize flexibility and coverage to accommodate vacations and absences.
Excellent computer skills in Word, Excel, Power Point, and customer quality software packages
Hands on data driven problem solving skills
Knowledge of Lean Manufacturing/Continuous Improvement principles an asset
Strong leadership, communication, and negotiating skills
Good decision making abilities based on data and/or experience
Valid passport and ability to travel within North America and Europe
A valid driver’s license is required

What Starlim offers:

A full-time, permanent position in our London location
Monday - Friday, day shift with flex time
Safe and clean working environment
A competitive compensation package that includes paid time off
Comprehensive health and dental benefits
RRSP matching program
On-site fitness facility
EFAP through LifeWorks
A varied area of responsibility in an extremely successful and growth-oriented company

Starlim is an equal employment opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Apply online here:
https://starlimna.bamboohr.com/careers/118?source=knighthunter

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.

While all applications are appreciated only those selected for an interview will be contacted. No agencies please.