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Publisher’s Representative

by Richard Ivey School of Business Foundation

Date Posted: Mar 17, 2017
Richard Ivey School of Business Foundation

Job Description

Position: Publisher’s Representative
Department: Ivey Publishing, Richard Ivey School of Business Foundation
Reports to: Team Leader
   
 
  
ABOUT THE SCHOOL:
 
Ivey Business School (www.ivey.ca) at Western University is widely regarded as Canada’s most prestigious business school and among the top in the world. Drawing on extensive research and business experience, Ivey equips students with the knowledge and capabilities they need to confidently take on business leadership challenges and opportunities. Ivey offers undergraduate and graduate degree programs as well as Executive Education at campuses in London (Ontario), Toronto and Hong Kong.
 
Ivey Publishing (www.iveycases.com) is a leader in the distribution of business case studies with a global perspective. With over 8,000 products in our collection, Ivey Publishing adds more than 300 classroom-tested cases to its collection each year.
 
 
PRIMARY OBJECTIVE OF POSITION:
 
Increase external sales revenue and market share for Ivey Publishing products, and acquire new cases from new and current non-Ivey authors through in-person visits, email correspondence, online sales activities, email campaigns, telephone calls, customer service, conference and workshop attendance. 
 
 
KEY RESULTS AREAS:
 
  • Visit current and potential Ivey case customers in the assigned territory to develop the market and sales revenue for Ivey cases, and actively promote acquisition of new cases from non-Ivey faculty that meet the strategic needs of Ivey Publishing.
  • Conduct targeted email campaigns to promote the use of Ivey cases and increase sales revenue and author acquisition.
  • Respond to queries for cases and other learning materials and assist customers in finding appropriate materials for their course/s while adhering to team service response standards.
  • Participate in selected academic conferences and workshops to promote Ivey cases and increase awareness.
  • In conjunction with other Publisher’s Representatives, assist the Team Leader in the strategic planning of all sales and marketing activities that will increase revenue for Ivey Publishing.  

SKILLS AND KNOWLEDGE REQUIRED:
 
  • Undergraduate university degree.
  • Minimum of three years’ related international sales and business development experience in a professional corporate setting i.e. Higher Education, Financial.
  • Strong ability to initiate, establish, nurture meaningful business relationships with commitment to providing exceptional quality and customer service.
  • Strong interpersonal skills with a high level of professional verbal and written communication, tact and diplomacy.
  • Competitive desire to exceed goals and grow results within a defined territory.
  • Excellent organizational, planning and time management skills; high degree of accuracy and attention to detail, and follow-up.
  • Maturity, self-confidence, and professionalism consistent with the Ivey image.
  • Experience with contact management databases; experience using Salesforce CRM a must.
  • Ability to multitask, work effectively within a team towards common goals and ability to organize own work to meet demanding deadlines.
  • Able to set priorities based on potential revenue opportunities.
  • Intermediate computer skills i.e. Microsoft office and database applications.
  • Ability and willingness to travel internationally approximately 10 to 12 weeks per year, and work outside of regular business hours.
  • Valid driver’s license required.
  
Location: Ivey Publishing, UWO Research Park, London, Ontario


This is a 2 year renewable contract position with full benefits.
 
Qualified candidates should forward their applications in confidence to: hrresumes@ivey.ca. Please reference IP269 in the subject line. Applications should be received on or before March 31, 2017.
 
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Job Location

London, Ontario