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Casework Unit Clerk (C0483T)

by City of London

Reference #: COL01293-4074
Position Type: Full-time
Location: London, Ontario
Date Posted: Jan 27, 2023
City of London

Job Description

Summary of Duties

Reports to a Manager or designate. Performs a variety of clerical and administrative support functions for a team or teams.

Work Performed

Performs clerical functions such as data entry, word processing, filing, sorting, and statistical compilation for casework staff.

Records payroll information as directed by a Manager.

Cross-references database and information management systems according to established procedures.

Requests, receives, conveys, directs and records client and public information on the telephone and in-person as directed.

Locates files and/or background information for staff.

Updates appointment booking system and schedules reviews and self-referrals for caseworkers.

Operates standard office equipment such as personal computers, photocopiers, and fax machines.

Receives, sorts, distributes, posts and hand delivers mail.

Performs related duties as assigned.


Ontario Secondary School Diploma.

Three to six months’ related experience.

Specialized Training & Licenses

Skills and abilities in the following areas are necessary:

Demonstrated proficiency in word processing, spreadsheets and various software with typing speed of 40 w.p.m.

A current police reference check.

Compensation and Other Information

$32,825 - $46,838 (Level 4)

This position is being filled on a full-time temporary basis up to 2 years. 

This posting is for (2) opportunities. 

Other Information:

Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.
These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.

NOTE: Applicants may be required to complete a job related test.

Our hiring process is in accordance with the Mandatory Proof of COVID-19 Vaccination Administrative Policy


As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need. 

Application Contact Information

Company Name:   City of London
Application URL: Click here to apply online