RICHARD IVEY SCHOOL OF BUSINESS FOUNDATION
JOB POSTING

 

POSITION TITLE:	Part-Time Retail Sales Clerk (Student Position)
DEPARTMENT:	Ivey Trading Company
REPORTS TO:	Supervisor, Ivey Trading Company Store
DURATION:	September 2016 – April 2017

 
 
PRIMARY OBJECTIVE OF POSITION
 
The Retail Sales Clerk plays a significant role in the day-to-day functionality of the Ivey Trading Company. He/she is required to conduct all functions relating to customer service, billing, packaging, and inventory management.
 
KEY RESULT AREAS
 

1. Provide excellent customer service to meet needs of clients of Ivey Trading.
2. Maximize the sales and profitability of the store by achieving and surpassing store sales productivity goals.
3. Must keep the store in order and maintain conformance under visual presentation standards.

 
RELATIONSHIPS
 

1. Reports to Supervisor, Ivey Trading Company Store
2. Interacts with internal faculty, staff and students
3. Interacts with external customers

 
RESPONSIBILITIES OF THE POSITION

1. Assisting store customers in locating products in the store as well as handling phone and web orders.
2. Giving product demonstration and details to the clients.
3. Following standard operating procedures of the store.
4. Opening and closing of the store, balancing register.
5. Completing all tasks assigned by the Supervisor.
6. Maintaining cleanliness and proper display order of products in the store.
7. Assisting the customers in billing and packaging process at checkout. Receiving inventory and maintain all records of sold inventory and filling order forms for new store purchases.
8. Updating gift information database and website maintenance (photos, adjusting web matrix).
9. Reporting loss and damage of products, customer feedback and complaints to the sales or store Supervisor.

REQUIRED EDUCATION AND EXPERIENCE:
 

• Current post-secondary student
• Strong interpersonal skills for interacting with customers and understanding their requirements
• Ability to work in a team and meeting assigned targets
• Good verbal and written communication skills
• Professional presence and diplomatic manner
• Demonstrated ability to multitask and to work accurately in an interruptive environment
• Strong attention to detail
• Proactive planning and problem solving skills
• Ability to take directions well and to work cooperatively within a small team
• Availability to work flexible hours and days when required
• Previous retail experience would be an asset

 
 
Hours per week: 5-10. Hours are from 10:00 A.M. to 3:00 P.M., Monday to Friday.
Location: Ivey Business School, Western University, London, Ontario
 
 
Qualified candidates should forward their applications in confidence to: hrresumes@ivey.ca. Please reference ITC247 in the subject line.  Applications should be received on or before June 24, 2016.