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Service Coordinator

by Centennial Windows & Doors

Location: London, Ontario
Date Posted: Jan 17, 2017
Centennial Windows & Doors

Job Description

Based in London, ON – We are looking for a Service Coordinator to join our customer service team. This is a full-time position.
                                  
Founded in 1981, Centennial Windows & Doors custom designs, manufactures, installs, and services our own line of award winning windows and doors and has a reputation for quality, integrity, and innovation.
 
The right candidate will be a highly organized, detail oriented professional who is able to handle multiple tasks and who is capable of meeting deadlines.
 
Responsibilities:
  • Answer incoming service calls
  • Retrieve voicemails
  • Schedule appointments
  • Order window and door components
  • Handle and resolve customer service issues and inquiries via email and phone in a timely and accurate manner
  • Prepare daily service schedule for six technicians
  • Additional duties as required
 
Qualifications:
  • Ability to multi-task in a fast paced environment
  • High level of organization
  • Attention to detail and accuracy
  • 1-2 years experience in an office environment
  • Courteous and professional telephone manner
  • Excellent verbal and written communication skills
  • Proficient computer skills
  • Ability to work both independently and as part of a team
 What’s In It For You:
  • Positive team atmosphere
  • Excellent salary
  • Employee status with paid health benefits
 
Expected start date: As soon as possible.
 
If you are interested in this position and you meet the necessary requirements, please submit your resume to work@centennialwindows.com.
 
We thank all candidates for their interest, however, only those selected for an interview will be contacted.
 
Centennial Windows & Doors welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.