Summary of Duties

Reports to and acts under the direction of the Manager or designate.  Works closely with Service Area managers in developing and documenting policy initiatives across a wide range of practices through needs assessment, document writing and editing and information design to produce content that is clear, succinct, relevant and accessible serving staff across the corporation, as well as the land development industry.  Undertakes the compilation, maintenance and application of data to create concise, practical reports for staff, industry and political use.  Develops and assists in the presentation of training and communications materials designed to educate both staff and industry on new policy developments and internal practices.

Work Performed

Undertakes studies on the processes and techniques required to manage the processing of applications through engagement of key players from across the industry within and external to the City, including Planners, Engineers, Consultants, External Agencies and Landowners and others.

Facilitates working groups, policy development sessions/interviews with a variety of subject matter experts to assess needs and accurately interpret complex technical and political content for policy development and reporting.

Recommends adaptation or modification to practices and procedures related to economic development or the compliance stage of development for both site plan and subdivisions. 

Conducts research, benchmarking and consultation with stakeholders or other Municipalities to support policy development.

Writes and edits policy documentation by compiling and condensing information from a variety of sources to produce end-user documents that are easy to understand and maintain.

Applies understanding of economics, planning, engineering and municipal policy to analyze growth management and development approval indicators, statistics and needs and responds to a variety of information and data requests.

Generates reports with supporting graphic representations that are clear and easily maintained for currency to support strategic growth management discussions, monitoring approvals for the division and for presentation to Council.

Functionally supervises other divisional staff in the collection, analysis and maintenance of data to support the work of the Division, divisional strategies and implementing policies.

Develops, monitors and maintains process maps related to economics, or development approvals in order to assess efficiency of projects, track status of files and ensure timely and accurate data entry by system users.

Prepares training materials, including manuals, quick reference guides, presentations and training facilitator guides as necessary to support new or updated policies and practices.

Facilitates training sessions to both City Staff and Industry Representatives.

Assists the Division through research, compilation of background information and preparation of supporting materials and correspondence. 

Formats documents, communications and educational materials into professional, visually appealing publications and presentations.

Prepares communications in the form of newsletters, emails and web-postings to keep both staff and industry up to date with policy developments or program updates.

Develops and maintains knowledge of relevant provincial acts and regulations.

Prepares presentations and reports for use at Committee.

Performs other related duties as assigned.

Qualifications/Experience

Completion of a 4 year degree (Honours equivalent) in economics, engineering, computer science, information technology, geography, urban planning or equivalent.

Certificate in Technical Writing considered an added asset.

5 years of related experience.

Specialized Training & Licenses

Skills and abilities in the following areas are necessary:

Demonstrated advanced knowledge of Microsoft Word (ie. macros, styles, indexing,etc.) and Excel (macros functions, complex formulas, aesthetic layouts and charts).

Experience with or ability to quickly learn other information processing software such as Visio, Adobe Acrobat and Captivate, and Smartboard tools and software.

Ability to communicate exceptionally through written and oral forms.

Excellent communication, organization and presentation skills.

Excellent comprehension of municipal and provincial policy forms and practices including policy, by-laws, Acts and Regulations.

Strong team player capable of managing multiple assignments.

Compensation and Other Information

$55,175 - $80,171 (Level 14)

This is a temporary position being filled on a temporary basis for up to 2 years.

This position is currently under review by the CUPE 101 Joint Job Evaluation Committee.

Other Information
Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.
These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.

NOTE: Applicants may be required to complete a job related test.

Our hiring process is in accordance with the  Mandatory Proof of COVID-19 Vaccination Administrative Policy

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.