Summary:

Aquatic Services provide London families and individuals of all ages with opportunities to participate in unstructured aquatic activities and structured educational programs to teach drowning prevention and water safety.

Role:

Reporting to the on-site Pool Manager, Assistant Pool Manager or Deck Supervisor, the Instructor/Lifeguard is responsible for preparing and delivering lessons in the Learn to Swim program and supervising all activities happening in the pool while ensuring a safe and enjoyable aquatic experience for Londoners. This casual position works as part of a team in a public facing fast paced aquatic environment providing high quality programs while providing excellent customer service.

Job Responsibilities

• Actively supervise and participate in programming within the facility including but not limited to swim lessons, facility rentals and drop-in recreational programming.
• Promote public water safety education and participate in drowning prevention initiatives.
• Accountable for all activities and programs while on duty at the pool.
• Assist in the promotion and advertising of programs and activities under the direction of the Deck Supervisor/ Pool Manager. 
• Ensure accurate, timely and complete submission of all forms and records including but not limited to worksheets, progress cards, accident, and incident reports.
• Carry out cleaning duties as assigned by the Deck Supervisor or Pool Manager.
• Demonstrate excellent customer service skills and a positive and professional attitude when communicating with participants, parents, the public, and co-workers.
• Demonstrate commitment to anti-racism, anti-oppression and human rights through practices and interactions with community partners, employees, and individuals and support programs and initiatives that reflect this commitment.
• Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
• Perform other tasks as assigned.

Qualifications:

• Current Standard First Aid Certificate (prior to the start of employment)
• Current Lifesaving Society Swim Instructor (SI)
• Current Lifesaving Society Instructor (LSI)
• Current National Lifeguard
• Vulnerable Persons Police Screening (prior to the start of employment)
• Must be 16 years of age as per Ontario Health Regulation 565

Skills and Abilities:

• Ability to demonstrate good communication, high energy, enthusiasm and continued positive attitude
• Ability to demonstrate interpersonal and customer service skills.
• Ability to work independently and as a member of a team.
• High level of comfort in fast paced public facing environments.
• Experience working with children, youth and/or adults with special needs an asset.
• Second language is an asset (please indicate on resume).

Other Information:

Wage: 17.25 per hour