On behalf of our client, we are currently looking for an experienced Bilingual Customer Experience Representative. Our client is one of Canada's leaders in investments and financial services.

Perks:
* Permanent placement with the company
* Competitive base salary and semi annual bonuses
* 3 weeks, paid vacation per calender year paid sick days
* Great office environment - weekly lunches, contests,
* Paid dental, health and vision benefits.

Duties:
* Outbound debt collection calls to delinquent customers in both French and English
* Inbound calls from customers regarding their accounts in both French and English
* Updating account information, payment methods and payment arrangements
* Maintain accurate and update information on customer's files
* Manage and analyze complex situations to find appropriate options and solutions for customers

Qualifications:
* Must have 2 years minimum experience in a Customer Service related role
* Excellent verbal and written communication skills in both French and English
* OSSD or equivalent
* Proficient in MS Office programs
* Able to adapt easily to high pressure situations

Salary: $33,000-$36,000/year

We thank you for your interest in this role. Only candidates being considered for interviews will be contacted.

INDLondonFlex

Salary: CA$15.50 - CA$18 per hour